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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(3,450 total reviews)
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Eric Smidt

67% approve of CEO

57% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Sep 21, 2023
Recommend
CEO approval
Business Outlook

Pros

some nice employees usually left alone by management nice pay

Cons

lots of excessive training and continuation of training weird cutomers (as with any retail job)

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Harbor Freight Tools Response
2y
Thank you for sharing your feedback with us. We would not be able to achieve all that we do without hardworking Associates like you. Thank you for your hard work in Greensburg, PA and we wish you all the best.
3.0
Sep 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and when done right a clear pathway to promotion.

Cons

Increase workloads from corporate leads to burnout because their mock stores and test stores doesn't represent the thousands of different store situations. A structural beam unique to your store can throw a whole planogram off. Scheduling multiple task during one night such as trucks and audits sometimes trucks, audits and planogram feels like you are being setup for failure. And much more.

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Harbor Freight Tools Response
2y
We appreciate your thorough feedback. At Harbor Freight, we truly value people above all else, and we value and respect the unique perspective you bring to our team. Your feedback holds significant importance to us as we continuously improve. We actively encourage our Associates to engage with their HR partners to address any concerns. Thank you for your hard work and best of luck in your career journey.
3.0
Sep 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling if you have open availability. They give you two fifteen minute breaks and thirty minutes unpaid for lunch. They do look out for you as a whole.

Cons

Pushy metrics, not really customer-centric, middle to low quality in-house products you have to push replacement plans for. They keep track of your percentages and if you don't meet them you will be replaced. High turnover for sales. "You wear many hats." and understaffed. Incredible amount of returns.

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Harbor Freight Tools Response
2y
Your feedback is greatly appreciated. We are committed to continuously improving across all aspects and levels of our organization, and your comments will play an important role in this endeavor. We strongly encourage our Associates to connect with our HR Partners regarding any concerns. Thank you for your hard work in Hot Springs, AR and we wish you all the best.
Viewing 241 - 243 of 3,450 Reviews

Glassdoor has 3,497 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.