Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,497 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 62% of employees would recommend working at Harbor Freight Tools to a friend and 57% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

62% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (316) , Store Manager (213) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (78) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"The pay is good and the monthly bonuses are a plus but inconsistent at best." ((in 358 reviews)); "Benefits were good and inexpensive" ((in 258 reviews)); "Great place to work and people are great" ((in 147 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 99 reviews)); "Coworkers were great and made work enjoyable." ((in 82 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 216 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 101 reviews)); "early and long hours on some days" ((in 93 reviews)); "managers don't even know how to do their own job." ((in 88 reviews)); "Upper management is horrible." ((in 69 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(3,450 total reviews)

Eric Smidt

67% approve of CEO

57% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews

1.0

Sep 7, 2023

Awful.

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Decent pay. Really enjoy my co-workers.

Cons

-Never enough people working. -You only get your schedule 3 days in advance. -Everything is micromanaged. -Creativity and open thinking is smothered out. -District managers show zero interest in your opinion or concerns. Honestly, might be the worst place to work.

Harbor Freight Tools Response

2y

We always welcome the opportunity to receive feedback from our Associates. Here at Harbor Freight, we value who you are, and we value and respect the unique perspective you bring to our team. We believe in providing respectful schedules to all our Associates and we are committed to improving at all levels, including management. We highly encourage you to reach out to your HR partners or you may email us at culture@harborfreight.com to share your concerns. Thank you for your continued hard work and we are glad to have you on the team.

5.0

Aug 15, 2023

Best Job I’ve Ever Had

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I love working at Harbor Freight Tools. I feel so valued, supported, and like everything I do is appreciated. They truly care about keeping their associates happy. They are always doing fun engagement activities and contests, encouraging growth and development by offering classes, and keeping the door open for communication and feedback. I appreciate how caring they are when I have personal matters to handle or when I get sick, and I know my team has my back. This is truly the best job I’ve ever had and I hope I have the opportunity to work here for a long time. My leaders genuinely care about me as a person and it is so refreshing. I’m sure this culture is why a lot of people choose to stick around for a very long time. I also love being able to work remotely and have flexibility. I am never micromanaged and I am trusted to get the job done.

Cons

No cons I can currently think of.

Harbor Freight Tools Response

2y

Thank you for your positive feedback. We couldn't agree more! We take pride in our people-first culture, and we're committed to building a healthy work environment. We depend on all our Associates to continue to build Harbor Freight into a great place to work and we are grateful for all you do. Thank you for your continued hard work in Calabasas, CA and we look forward to seeing you grow!

2.0

Jul 10, 2023

Not great

Cashier

Recommend

CEO approval

Business Outlook

Pros

There are no pros in this job.

Cons

You're over worked and abused by customers. Management is horrible and they push credit cards and warranties on all the tools

Harbor Freight Tools Response

2y

Thank you for sharing your experience with us. At Harbor Freight, we value people above all else. We value who you are, what you’ve experienced, and how you see the world. We believe our differences can make us stronger. We highly encourage our Associates to reach out to their HR partners regarding any concerns which includes management. We want you to know that your feedback is important to us, and we will share it with the appropriate HR partners. Thank you for your hard work in Texas City, TX and we wish you all the best.

Viewing 244 - 246 of 3,450 Reviews

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