Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,497 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 62% of employees would recommend working at Harbor Freight Tools to a friend and 57% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

62% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (316) , Store Manager (213) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (78) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 359 reviews)); "Great benefits and product to promote to customers.Training is available." ((in 254 reviews)); "Great place to work and people are great" ((in 153 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 109 reviews)); "Coworkers were great and made work enjoyable." ((in 79 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 209 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 97 reviews)); "early and long hours on some days" ((in 92 reviews)); "managers don't even know how to do their own job." ((in 88 reviews)); "Upper management is horrible." ((in 67 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

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Harbor Freight Tools

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(3,450 total reviews)

Eric Smidt

67% approve of CEO

57% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Oct 15, 2024

Meh

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule and hours. Employee discount

Cons

Management, pay, lack of growth opportunities, no set schedule.

Harbor Freight Tools Response

Thank you for taking the time to share your review with us. We always welcome feedback from both current and former Associates. We strive to build a healthy work environment with respectful schedules where our Associates have all the resources they need to grow in their careers. We are dedicated to improving in all areas, including management. We highly encourage our Associates to connect with their HR Partners regarding such concerns. Thank you for your hard work in Madison, WI and we wish you the best in your career journey.

5.0

Oct 14, 2024

good company

Shift supervisor

Recommend

CEO approval

Business Outlook

Pros

strong company 5 stars ahead

Cons

labor intensive poor management organization

Harbor Freight Tools Response

Thank you for your review. We're always happy to hear from our hardworking Associates. We value the feedback we receive from our team, and we want you to know that we regularly monitor feedback to improve in all areas and ensure that they are experiencing a safe and healthy work environment. If you have any concerns, we highly encourage you to discuss them with your HR Partners. Thank you for your continued hard work in Fort Lauderdale, FL and we were glad to have you on the team!

4.0

Oct 13, 2024

Good pay for a customer service job

Logistics supervisor

Recommend

CEO approval

Business Outlook

Pros

decent pay, starts around 14/hr as a basic associate. Worked for two years and was making over 18/hr as a supervisor. Good benefits, easy access to employee resources and help. My particular store had a good manager who could solve problems in the workplace.

Cons

open availability makes for some odd scheduling, which makes work/life balance difficult. Some stores have high turnover due to management. unloading trucks can be strenuous on the body and the shifts for them are very early or very late

Harbor Freight Tools Response

Thank you for sharing your feedback with us. We're committed to providing our Associates with respectful schedules that can allow them to enjoy a work/life balance. We encourage our Associates to connect with their Store Manager regarding concerns such as scheduling. Your comments will be helpful in our efforts for continuous improvement. Thank you for your time as a leader at Harbor Freight and best of luck in your career journey!

Viewing 295 - 297 of 3,450 Reviews

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Retail Stocking Associate

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Reviews by job title

Meh

good company

Good pay for a customer service job

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