Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,499 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 62% of employees would recommend working at Harbor Freight Tools to a friend and 59% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

62% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (317) , Store Manager (212) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (86) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 342 reviews)); "Benefits were good and inexpensive" ((in 248 reviews)); "Great place to work and people are great" ((in 149 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 106 reviews)); "Coworkers were great and made work enjoyable." ((in 85 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 209 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 98 reviews)); "early and long hours on some days" ((in 91 reviews)); "managers don't even know how to do their own job." ((in 89 reviews)); "Upper management is horrible." ((in 69 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(1,121 total reviews)

Eric Smidt

66% approve of CEO

59% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

Reviews about "Compensation"

Return to all reviews

4.0

Jan 16, 2023

It's retail

Sr. sales associate

Recommend

CEO approval

Business Outlook

Pros

Good pay, benefits, descent PTO

Cons

Some SMs are useless and just seem to be there to cause turmoil with the team. Schedules get changed w/o notice or warnings.

Harbor Freight Tools Response

3y

Thank you for dedicating over 4 years of your hard work to Harbor Freight and we appreciate your feedback. Here at Harbor Freight, we are committed to building a work/life balance and providing respectful schedules for all our Associates. We highly encourage you to reach out to your HR Partners regarding any concerns or you may email me at culture@harborfreight.com. Thank you for your continued hard work and we are glad to have you on the team.

1.0

Jan 11, 2023

At the end of the day, it's a retail position.

Senior sales associate

Recommend

CEO approval

Business Outlook

Pros

High pay rate compared to the rest of the industry. Decent paid time off accrual.

Cons

Poor support from management staff. Scheduling seems random and thrown together at the last minute, many weeks the schedule for the following week is not posted until the absolute last day. Understaffed at almost all times creating a stressful environment. Unrealistic sales goals which are completely unobtainable unless underhanded methods are employed. Basically any other draw backs of working in retail. It is a volatile industry which provides little to no support from higher management and provides you with a horrible work/life balance.

Harbor Freight Tools Response

3y

Thank you for taking the time to share your experience with us. We always welcome the opportunity to hear from our hardworking team. Here at Harbor Freight, we are committed to building a work/life balance, and we believe in providing respectful schedules for all our Associates. Our goal is to build a great place to work, and we highly encourage you to reach out to your HR Partners to discuss any concerns or you may email me at culture@harborfreight.com. Thank you for your continued hard work and we appreciate your feedback.

5.0

Jan 7, 2023

Great place to work

Store manager

Recommend

CEO approval

Business Outlook

Pros

The company truly cares about its employees. They are regularly surveying to market to assess whether pay raises are necessary and it seems like every quarter there's a raise. They provide benefits to everyone, full time or not. They recognize good behaviors and there are constantly internal promotions. I could go on and on about how the company cares about the employees but I think you get the point.

Cons

The only true negative is that this is a retail job.

Harbor Freight Tools Response

3y

Thank you for your positive feedback. We are always happy to hear from our hardworking leaders! We couldn’t agree more. Here at Harbor Freight, we value people above all else and we believe in rewarding our Associates with benefits that matter to them. We strive to build a great place to work, and your feedback will help us do that. Thank you for your continued hard work in Nashville, TN and we are glad to have you on the team!

Viewing 295 - 297 of 1,121 Reviews

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