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      Harris Computer

      Engaged Employer

      Harris Computer reviews

      4.0

      81% would recommend to a friend

      (933 total reviews)
      avatar

      Jeff Bender

      87% approve of CEO

      77% positive business outlook

      Ratings by demographic groups

      Harris Computer has an employee rating of 4.0 out of 5 stars, based on 933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harris Computer employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      933 reviews
      5.0
      Feb 13, 2018

      THE Best Place to Work!

      Support services manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Harris has been instrumental in my growth as a leader, helping me to further my professional career. The atmosphere is unique, because you still have that "family" feel, even though Harris is a fairly large corporation, and the environment, leadership and core values Harris holds itself accountable to are by far what make it what I would consider the BEST place to work. I am 100% remote/virtual, as is the rest of the team in our division, and we all still feel a part of the "bigger picture." Compensation isn't always comparable to other companies in the same/similar industries, but there is a fair and generous benefits package, annual bonuses, and the potential for quarterly merit bonuses, based on performance.

      Cons

      Compensation isn't always comparable to other companies in the same/similar industries, but there is a fair and generous benefits package, annual bonuses, and the potential for quarterly merit bonuses, based on performance.

      5.0
      Feb 9, 2017

      Room to grow

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I joined Harris computer with about 3 years experience in an HR setting, but was hired as a sales demonstrator. My HR experience directly translated into the software I presented to clients. However, when an HR position opened up internally, I applied and was hired into the Harris HR team. The ability to move around within the company and grow as a professional is something I can never take for granted.

      Cons

      Harris is a large company with many remote employees and 50+ offices across North America. The challenge I have is getting to know other employees in person. However it is convenient and easy to conduct business via the computer, and working for home is such a luxury. The commute down the stairs to my office is never stressful.

      2.0
      Jan 11, 2015

      Possibly a wonderful job...

      Customer support technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job is absolutely terrific. You get to answer calls from old ladies in a county recorder office somewhere who are in need of help. The customers are mostly pleasant and you deal with the same people consistently so its not like the usual tech support where you have to identify the customer every call. The work is also fun (although risky if you're not focused), you remote into servers, access databases and resolve issues using SQL. You get 12 days off a year, good benefits, and reimbursement for a lot of things, especially if they tie into your job (school, cert, etc.). The office is very nice, equipment is great, the break room has awesome coffee/tea selections. There is a cafe located right outside the office, inside the building which is really convenient for those days when you were late and couldn't grab breakfast, or late and wanna take a short lunch to compensate. The people who work across every department are mostly fantastic individuals who are truly intelligent, and you can make great friends/acquaintances when you go to a company dinner or happy hour.

      Cons

      The application you support is dated, full of bugs, and runs on an old visual basic code that is rarely updated. There is no interaction with the development team (it is frowned upon). There is no job security, even if you perform extremely well, you are at the whim of office politics specifically related to your department. There is no work-life balance, your manager expects you to be early and leave late, and schedules team meetings and such during your breaks. The team aspect of this job is detrimental, not all members of the team support customers as they should, and focus more on administrative tasks within the office, or projects for single clients unrelated to the role of supporting all clients as a whole. There is a rotating schedule with different tasks for each shift, for tasks that should have a position of their own (i.e. Administrative Assistant, Secretary). Also, most importantly, there is no opportunity for training, and thus no chance for growth, your manager expects you to grow on your own. Your manager dictates the assignment of tickets and unless you manage to resolve a call as it comes in, chances are you will not be assigned enough tickets to reach your goal of 5 for the day (sounds easy I know, but most of these issues are application bugs that need to be addressed by development and cannot be resolved by a single tech). I can keep going and give specific examples, but I think you get the idea... The cons outweigh the pros...

      Viewing 49 - 51 of 933 Reviews
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