Is Harris Teeter a good company to work for as a Assistant Customer Service Manager?

Assistant Customer Service Manager professionals working at Harris Teeter have rated their employer with 3.7 out of 5 stars in 72 Glassdoor reviews. This is a higher than average score with the overall rating of Harris Teeter employees being 3.3 out of 5 stars. Search open Assistant Customer Service Manager Jobs at Harris Teeter now and start preparing for your job interview by browsing frequently asked Assistant Customer Service Manager interview questions at Harris Teeter .

Does Harris Teeter pay Assistant Customer Service Manager employees well?

Assistant Customer Service Manager professionals rate their compensation and benefits at Harris Teeter with 4.1 out of 5 stars based on 72 anonymously submitted employee reviews. This is 31% better than the company average rating for salary and benefits. Find out more about Assistant Customer Service Manager salaries at Harris Teeter.

How happy are Assistant Customer Service Manager professionals working at Harris Teeter?

86% of Assistant Customer Service Manager employees at Harris Teeter would recommend their employer to a friend. This rating has increased by 15% in the past 12 months. Assistant Customer Service Manager professionals have also rated Harris Teeter with a 3.5 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.4 rating for culture and values and 4.2 rating for career opportunities.

What are the top reviewed jobs at Harris Teeter?

Cashier (931) , Produce Clerk (174) , Deli Clerk (171) , Sales Associate/Cashier (161) , Personal Shopper (153) , Customer Service Clerk (129) , Front End Cashier (87) , Barista (86) , Customer Service Representative (83) , Fresh Foods Clerk (81) , Harris Teeter Cashier (78) , Assistant Customer Service Manager (70) , Cashier/Bagger (62) , Part Time Cashier (53) , Overnight Stocker (52)

What are the pros of working at Harris Teeter according to real employee reviews?

"The people that I work with are great and there are customers I look forward to seeing every week." ((in 246 reviews)); "They allowed me to work super flexible hours and were really understanding of when I wanted to leave on vacation with my family." ((in 237 reviews)); "Great coworkers and a pretty easy job (except during coupon specials)" ((in 225 reviews)); "Bonus checks twice a year" ((in 155 reviews)); "There was good and flexible scheduling" ((in 122 reviews))

What are the cons of working at Harris Teeter according to real employee reviews?

"Management was poor and bad at communicating" ((in 579 reviews)); "Pay is low for the amount of work that needs to be done (though on par for the grocery industry)" ((in 455 reviews)); "Bad managers that expect you to let the customers be abusive to you." ((in 253 reviews)); "Upper management does not care about the everyday employee." ((in 72 reviews)); "no training for the Refrigeration mechanics" ((in 65 reviews))

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Harris Teeter

Harris Teeter Assistant Customer Service Manager reviews

3.7

86% would recommend to a friend

(72 total reviews)

Tammy DeBoer

100% approve of CEO

36% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.2

Career opportunities

4.1

Compensation and benefits

3.5

Work/Life balance

3.1

Senior management

Assistant Manager, Customer Service employees have rated Harris Teeter with 3.7 out of 5 stars, based on 72 company reviews on Glassdoor. This indicates that most Assistant Manager, Customer Service professionals have a good working experience there. Harris Teeter is rated in line with the average (within 1 standard deviation) by Assistant Manager, Customer Service professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

72 reviews

4.0

Sep 22, 2022

Overall Good

Assistant customer service manager

Recommend

CEO approval

Business Outlook

Pros

Friendly Environment. Opportunities for advancement

Cons

Crazy schedule Pay should be alot higher

3.0

Jul 3, 2022

depends on the store

Assistant customer service manager

Recommend

CEO approval

Business Outlook

Pros

Working for Harris Teeter as a company is great. If everyone is one the same page and communication is well then you will thrive here.

Cons

This company can hire better store managers and try to create an environment where everyone is succeeding. There is a lot of favoritism and if you know someone you will get promoted way faster than you should be.

3.0

May 19, 2022

Great Company, Horrible Management

Assistant customer service manager

Recommend

CEO approval

Business Outlook

Pros

Yearly bonus Fun work environment Benefits

Cons

Senior Management can really be a hit or miss. Can be extremely unfair and unprofessional.

Viewing 16 - 18 of 72 Reviews

Jobs at Harris Teeter

Full Time Assistant Customer Service Manager DLT

Full Time Assistant Customer Service Manager DLT

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Full Time Assistant Customer Service Manager DLT

Full Time Assistant Customer Service Manager DLT

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Harris Teeter

Harris Teeter Assistant Customer Service Manager reviews

Ratings by category

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Overall Good

depends on the store

Great Company, Horrible Management

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