Does Health Advocate pay their employees well?

According to anonymously submitted Glassdoor reviews, Health Advocate employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Health Advocate. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Health Advocate?

45% of Health Advocate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Health Advocate 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Health Advocate?

Benefits Specialist (24) , Research Associate (23) , Customer Care Associate (17) , Claims Specialist (14) , Claims Associate (8) , Care Manager (6) , Wellness Coach (6) , Customer Service Representative (4) , Health Screener (4) , Account Manager (3) , Administrative Assistant (3) , Anonymous (3) , Benefits Associate (3) , CCA (3) , Care Coordinator (3)

What are the pros of working at Health Advocate according to real employee reviews?

"People you work with are nice" ((in 17 reviews)); "A lot of great people and benefits." ((in 16 reviews)); "coworkers are great" ((in 15 reviews)); "Generous PTO and some flexibility with hours" ((in 11 reviews)); "Free coffee, low priced soft drinks, great company café and co workers." ((in 7 reviews))

What are the cons of working at Health Advocate according to real employee reviews?

"i hated it here poor management" ((in 31 reviews)); "Pay is low." ((in 18 reviews)); "Poor training and they throw you to the wolves" ((in 14 reviews)); "Many of the supervisors are extremely corporate and do not care about you personally they only care about the numbers and what QA thinks about you." ((in 12 reviews)); "Upper management is aware of the issue (TK, EZ, etc) and they are doing nothing to fix morale." ((in 10 reviews))

What are the top reviewed Health Advocate locations?

Plymouth Meeting , Exton , Philadelphia , San Antonio , New York , Phoenix , Houston , Sacramento , Lodi , Blue Bell , West Palm Beach , Westlake Village , Chicago , Libertyville , Oak Lawn , Norfolk , Virginia Beach , Florida , Milwaukee , Tucson , Dallas , Akron , Dublin , Los Angeles , Merced , Westlake Village , Campbell , Colorado Springs , Denver , Villisca

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Health Advocate

Health Advocate reviews

3.0

45% would recommend to a friend

(343 total reviews)

Jeff Cordell

50% approve of CEO

47% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.7

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

Health Advocate has an employee rating of 3.0 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Health Advocate employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

343 reviews

1.0

Jun 4, 2015

Engage2Health- Don't Waste Your Time

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No weekends, decent hours, free coffee and tea, some free lunches

Cons

Poor management, low employee moral, uneasy work environment, very little to no training, seems to not care for his employees, poor pay...I think that about covers it.

5.0

Jun 3, 2015

Great

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Great staff, lunches, couches, lounging area and more

Cons

It was a tall buildign with not enough elevatiors

3.0

May 16, 2015

Appeals specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Helping people navigate through our health system in many various ways. People helping people. Health advocate employees kind and truly caring about the clients we are assisting. Doctors, many nurses, benefit-claims-appeal Specilists all knowledgable and willing to help with medical info, wellness, EAP, insurance questions.

Cons

Work load is heavy at all times. Miss a day and you are a day behind for a long time. Coordination of processes within each department needs to be addressed , as there is little collaboration between colleagues- no time . No departmental meetings.

Viewing 316 - 318 of 343 Reviews

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Jobs at Health Advocate

Customer Care Associate

Seasonal Customer Care Associate

Seasonal Benefits Associate