Health Advocate reviews

3.0

45% would recommend to a friend

(343 total reviews)

Jeff Cordell

50% approve of CEO

47% positive business outlook

Health Advocate has an employee rating of 3.0 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Health Advocate employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

343 reviews
2.0
Apr 7, 2014

Not a good company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you need a job would be the only reason to work here. Like anywhere else, you can make some nice friends.

Cons

Horrible benefits, minimal 401k match. Only 25%. The managers are like babysitters getting after you to take calls like slave drivers. They watch you all day. It's all about production and not actually doing research and helping people and then when they think you made a mistake they ride you and write you up. They're so out of touch, they recently just started to say that if you go to the bathroom you have to stay passed your shift to make that time up. If you get a job in a dept that is billed as serving customers and answering questions you will still be treated like a phone answering robot . No recognition of talent. Bottleneck career path.

3.0
Dec 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Does wonderful things for it's members, solving many difficult issues for people needing help with their healthcare. Employees who care deeply about their work and about each other and work together to help members.

Cons

Poor inter and intra-departmental communications, lack of opportunity for job advancement and training, lack of transparency in many areas relating to employee/management relations, and staffing issues. Lack of management receptiveness/ interest in employee feedback. Need for improved commitment wellness in a health-oriented company with regards to ergonomics, exercise, etc.

2.0
May 11, 2011
Recommend
CEO approval
Business Outlook

Pros

My co-workers were good to work with, the paid time off was good, and we did get monthly bonus' at times depending on the number of calls we took.

Cons

No room for advancement, everyone was not treated equal across the boards, and they are very very strict with who you call, how you document it, etc.

Viewing 337 - 339 of 343 Reviews

Glassdoor has 366 Health Advocate reviews submitted anonymously by Health Advocate employees. Read employee reviews and ratings on Glassdoor to decide if Health Advocate is right for you.