Does Health Advocate pay their employees well?

According to anonymously submitted Glassdoor reviews, Health Advocate employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Health Advocate. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Health Advocate?

45% of Health Advocate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Health Advocate 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Health Advocate?

Benefits Specialist (24) , Research Associate (23) , Customer Care Associate (17) , Claims Specialist (14) , Claims Associate (8) , Care Manager (6) , Wellness Coach (6) , Customer Service Representative (4) , Health Screener (4) , Account Manager (3) , Administrative Assistant (3) , Anonymous (3) , Benefits Associate (3) , CCA (3) , Care Coordinator (3)

What are the pros of working at Health Advocate according to real employee reviews?

"coworkers are great" ((in 19 reviews)); "A lot of great people and benefits." ((in 17 reviews)); "People you work with are nice" ((in 16 reviews)); "Free coffee, low priced soft drinks, great company café and co workers." ((in 12 reviews)); "Truly a great culture." ((in 8 reviews))

What are the cons of working at Health Advocate according to real employee reviews?

"i hated it here poor management" ((in 31 reviews)); "Pay is low." ((in 23 reviews)); "Poor training and they throw you to the wolves" ((in 13 reviews)); "Upper management CHANGED supervisors review comments and lowered their scores.Case loads not evenly distributed.Director over claims micromanagement." ((in 12 reviews)); "Upper management is aware of the issue (TK, EZ, etc) and they are doing nothing to fix morale." ((in 10 reviews))

What are the top reviewed Health Advocate locations?

Plymouth Meeting , Exton , Philadelphia , San Antonio , New York , Phoenix , Houston , Sacramento , Lodi , Blue Bell , West Palm Beach , Westlake Village , Chicago , Libertyville , Oak Lawn , Norfolk , Virginia Beach , Florida , Milwaukee , Tucson , Dallas , Akron , Dublin , Los Angeles , Merced , Westlake Village , Campbell , Colorado Springs , Denver , Villisca

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Health Advocate

Health Advocate reviews

3.0

45% would recommend to a friend

(343 total reviews)

Jeff Cordell

50% approve of CEO

47% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.7

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

Health Advocate has an employee rating of 3.0 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Health Advocate employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

343 reviews

1.0

Sep 25, 2023

Terrible

Customer care associate

Recommend

CEO approval

Business Outlook

Pros

Flexible, low stakes entry level job

Cons

Expected to do way more than what's in your job description. Also, classic call center where every minute is timed. Open enrollment is a hell scape

3.0

Sep 22, 2023

Health Advocate offers Opportunities for growth.

Hr generalist

Recommend

CEO approval

Business Outlook

Pros

Contribute to helping people get a better understanding of their benefits and handle tasks they don't have time to do themselves.

Cons

Senior leaders need to listen and respect employees more. They at times imposed unrealistic expectations on employees without understanding the true responsibilities of the positions.

3.0

Sep 8, 2023

Not for me

Triage customer support

Recommend

CEO approval

Business Outlook

Pros

Remote-worked from home Selected my hours Monday-Friday Schedules

Cons

Unorganized Inconsistent information coming from supervisors. One supervisor would tell you to handle a call one way and another supervisor would tell you to handle that same call completely different. Lack of support with escalated calls. Supervisors would refuse to take escalated calls and tell you to handle it yourself. Job description was completely different than actual job duties.

Viewing 70 - 72 of 343 Reviews

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Jobs at Health Advocate

Customer Care Associate

Seasonal Customer Care Associate

Command Center Specialist