Does Health Advocate pay their employees well?

According to anonymously submitted Glassdoor reviews, Health Advocate employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Health Advocate. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Health Advocate?

45% of Health Advocate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Health Advocate 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Health Advocate?

Benefits Specialist (24) , Research Associate (23) , Customer Care Associate (17) , Claims Specialist (14) , Claims Associate (8) , Care Manager (6) , Wellness Coach (6) , Customer Service Representative (4) , Health Screener (4) , Account Manager (3) , Administrative Assistant (3) , Anonymous (3) , Benefits Associate (3) , CCA (3) , Care Coordinator (3)

What are the pros of working at Health Advocate according to real employee reviews?

"Great benefits and time off" ((in 17 reviews)); "coworkers are great" ((in 16 reviews)); "People you work with are nice" ((in 15 reviews)); "Free coffee, low priced soft drinks, great company café and co workers." ((in 9 reviews)); "Generous PTO and some flexibility with hours" ((in 8 reviews))

What are the cons of working at Health Advocate according to real employee reviews?

"i hated it here poor management" ((in 32 reviews)); "Pay is low." ((in 20 reviews)); "Bullying and aggression from upper management." ((in 12 reviews)); "Poor training and they throw you to the wolves" ((in 11 reviews)); "Many of the supervisors are extremely corporate and do not care about you personally they only care about the numbers and what QA thinks about you." ((in 11 reviews))

What are the top reviewed Health Advocate locations?

Plymouth Meeting , Exton , Philadelphia , San Antonio , New York , Phoenix , Houston , Sacramento , Lodi , Blue Bell , West Palm Beach , Westlake Village , Chicago , Libertyville , Oak Lawn , Norfolk , Virginia Beach , Florida , Milwaukee , Tucson , Dallas , Akron , Dublin , Los Angeles , Merced , Westlake Village , Campbell , Colorado Springs , Denver , Villisca

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Health Advocate

Health Advocate reviews

3.0

45% would recommend to a friend

(343 total reviews)

Jeff Cordell

50% approve of CEO

47% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.7

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

Health Advocate has an employee rating of 3.0 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Health Advocate employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

343 reviews

4.0

Jan 23, 2016

Great place..

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

I think that Health Advocate is a very good company to work for with great employees

Cons

Stress level is very high, but for the most part there is a good support system

3.0

Jan 15, 2016

Wonderful company, but are things changing?

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice company, great work/life balance. Very customer-focused.

Cons

Negatives impact of the acquisition by mega-company, West Inc (June 2014) is beginning to be felt. Losing autonomy.

2.0

Jan 12, 2016

Claims Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Being able to educate members on how their insurance plans work. Dress down environment. Working independently.

Cons

No continuity across department. Heavy case loads. Unrealistic expectations.

Viewing 295 - 297 of 343 Reviews

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