Health Catalyst reviews

3.3

44% would recommend to a friend

(784 total reviews)
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Ben Albert

28% approve of CEO

24% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

784 reviews
5.0
Jul 17, 2019

A great place to work

Recommend
CEO approval
Business Outlook

Pros

I have nothing but high remarks for Dan Burton (CEO). He sincerely cares so much about the team members and fully embodies the mission of the company. Thank you for all that you do for the company! Health Catalyst is generous with their compensation and benefits coupled with a manageable work/life balance. So far the team member experience has been enjoyable in that the majority lives out the HC values and operating principles daily. I also appreciate leaderships willingness to listen and respond back to feedback to find ways to improve the overall team member experience. Health Catalyst is a great place to work.

Cons

It appears promotions are difficult to come by unless you have connections with the "right" people. We need to find a fair process for promoting team members in a timely manner so that talent is retained within the company. I have witnessed too many great engineers leave HC.

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Health Catalyst Response
6y
Thank you for sharing this review, and for your kind words. They are very meaningful to me, and I will share with you that I do care about you and each team member at Health Catalyst, and that our team members' experience, wellbeing and engagement continue to be my #1 priority as CEO, ahead of customers and ahead of investors. I feel deep gratitude to you and your colleagues for your dedication and your commitment to the mission, each day, and with each assignment you fulfill. I'm grateful that you feel listened to, and that you feel well-treated from a benefits and a compensation perspective. This is deeply important to me, and we'll work to keep these elements of Health Catalyst in place. I also appreciate your feedback regarding promotions at Health Catalyst. We'll discuss this some more in our next All Team Member meeting, as this is an area of focus for us. Our intent is to enable every team member to qualify for meaningful promotions every few years as they expand their skill set and as the company has need of those expanded skills. We are tracking this rate of promotion across every team member, and are building a system around encouraging managers to regularly identify those team members for whom they have stewardship who have qualified for a promotion where there is a company need. We shared some data in one of last month's all-team-meetings, that after we implemented this proactive prompting of managers, that the rate of proposed promotions increased and became more consistent across teams. It will take some time for this systemic focus to have full effect, but we are encouraged by the results thus far this year. We'll keep working on this area. Thank you again for your review, and for choosing to come to Health Catalyst and to stay at Health Catalyst! Best, Dan
5.0
Jul 17, 2019
Recommend
CEO approval
Business Outlook

Pros

--Executive leadership that is extraordinarily transparent, invested in team members, and wise about our mission and the direction of the corporation. --Strong benefits structure and work flexibility. Great team culture—I get to work with smart people every day, who care about our common mission, respect each other, and share their expertise.

Cons

As we grow, I believe we may face some challenges in finding the right balance between standardization and flexibility/agility. This is not a “con” for working at Health Catalyst, just an acknowledgement of a challenge going forward.

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Health Catalyst Response
6y
Thank you for your thoughtful review, and for your contributions to our technology leadership over the past 3+ years. Thank you also for your constructive feedback around the importance of balance between efficiency and flexilbility/autonomy. This is a tricky balance to maintain, and we don't always get this balance right. The example you gave of standardizing on lower-cost/free tools that may not be as effective is a good one. I'd be happy to visit more with you, if you'd like, to better understand your particular situation. We'll try not to over-focus on cost savings and as a result create additional burdens for our team members. Thanks again for your review and for your contributions to the company these past 3+ years! Best, Dan
5.0
Jul 1, 2019

Great Company!

Recommend
CEO approval
Business Outlook

Pros

Health Catalyst is a great company to work for! They value their employees and listen to what they have to say. They offer benefits few other companies do these days.

Cons

I am concerned they will not listen to employees the same way or offer the benefits they do as they continue to grow.

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Health Catalyst Response
6y
Thank you for sharing this review, and for your work at Health Catalyst over the past 3+ years. I feel so grateful for our IT systems analysts and the important work and support that they provide to us in support of the overall mission and success of the company. Thank you also for sharing the positives of your experience and I'm grateful you've felt listened to and that you've found the benefits to be positive. I also understand your concern about what might change as the company grows and scales. These are valid concerns, especially in the context of what has happened with many other companies as they've experienced similar growth. We as a leadership team have tried to be proactive and thoughtful in putting in place practices and emphasizing principles that we are committed to following over the long-term, to enable us to continue to keep team members as our #1 priority. These include continuing the practice of our all-team-member meetings every two weeks, and also include my personal responses to every Glassdoor review and every "ask leadership anything" questions, as well as our use of Gallup every six months to survey every team member regarding their experience at Health Catalyst. Today we'll review together the latest Gallup results measuring team member engagement and satisfaction (spoiler alert -- excited to see 98th percentile satisfaction and highest-ever engagement ratio!!). I have read and reread every comment from those surveys, and we as a leadership team review and categorize and discuss ways to change and improve based on this feedback. You have my personal commitment to continue to place team member engagement as my #1 priority. Thank you again for your many contributions to our company's success these past 3+ years! Best, Dan
Viewing 433 - 435 of 784 Reviews

Glassdoor has 847 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.