Health Catalyst reviews

3.3

44% would recommend to a friend

(784 total reviews)
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Ben Albert

28% approve of CEO

24% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

784 reviews
4.0
Jun 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Health Catalyst is a mission driven company that is focused on eliminating clinical, operational, and financial waste. It really is focused on customer success and using data to improve how health care is delivered. There isn't a leader in the health care space that I'm aware of who is as smart, compassionate, and fair as Dan Burton. He's amazing. I can't say enough good about Dan. Dan surrounded himself with to minded leaders and that's one of the reasons why the company is so successful. The benefits and company holidays are excellent. There are so many company holidays, that I feel guilty about all of the time off. As a client facing employee, it's rare that I get to take full advantage of all of the company holidays, but I've been known to listen in to company meetings while I'm exercising or traveling. There's flexibility to work where and when it makes sense for personal and professional calendars. The onsite exercise facility, healthy snacks and an active culture make it easier to make healthy life choices.

Cons

Health Catalyst is still has a bit of the old boys culture. It seems that if you're not in with the right crowd, that you're overlooked for growth opportunities. It's harder for women to hold leadership positions, but it's getting better.

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Health Catalyst Response
6y
Thank you for this insightful feedback, and thank you for your kind words, I really appreciate it. Thank you also for more than five years of contributing to the mission of the company, and in such an important role interfacing directly with our clients. I'm glad to hear you feel connected to the mission, as do I, and that you appreciate the benefits, including the holidays. And no problem at all listening to our all-team-member meetings while exercising--what a great idea, and that's why we record these, to provide you with flexibility given your many demands. I appreciate also your feedback about some improvement opportunities regarding your sense of some remaining vestiges of the "old boys culture" as you described it, and your related observation that it's harder for women to hold leadership positions, but your sense that it's getting better. I am certainly strongly committed to the principle of respect for every team member, and strongly desirous for every team member at Health Catalyst to feel they have a bright career path at every level, including importantly at the leadership level. I'm also encouraged to see progress in updated policies that are enabling us to be more consistent in posting positions, in utilizing an interview team when considering candidates, which contributes to better, more informed decisions on promotions and new opportunities. And I believe we are already seeing meaningful and positive results from these positive changes. We'll keep a consistent focus here to ensure we continue to make meaningful progress and keep our promise to enable every team member to have a consistently bright future and career path. I also appreciate your advice regarding keeping team members as our first priority. You have my personal commitment to do this -- I often share with others I meet with, including current and potential investors, that team member engagement is my #1 long-term priority, followed by customers, and then investors, with the rationale that when team members feel cared for and listened to and respected at an extraordinary level, they in turn produce outstanding work and treat our clients in the same way, and then those clients choose to renew and expand with us, which produces strong business performance for investors. As long as I am in this role, this will be the prioritization that I follow. Thank you again for your many years of contributions to our company and its mission. I'm grateful to be your colleague. Best, Dan
4.0
Jun 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Everyone is willing to help you be successful. The management that I have encountered has cared about me as a person and as an employee. Schedule flexibility is great. HC truly cares about it's clients and employees deeply.

Cons

The on-boarding process needs to improve when it comes to training new employees and getting them field ready. The training videos were helpful, but I believe I would have been more prepared had I worked with another AE prior to being assigned to a client.

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Health Catalyst Response
7y
Thank you for sharing this review and for your encouraging words. I'm grateful to hear that your experience thus far has been positive. I also appreciate your feedback regarding improvement opportunities in the onboarding process, particularly within our professional services organization. This is an area of significant focus within professional services, and I know there is a plan to enable more mentoring and job shadowing as part of the onboarding process, which will be enabled as we develop a little more bench capacity (which has been quite limited lately) within the organization. We will also work, every day, to reinforce our appreciation and respect for each team member as a colleague, and work to care for each team member each day. This is a great reminder of the central importance of caring for each team member. Thank you again! Best, Dan
5.0
Apr 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Culture - never worked at a company that has such a strong focus on a positive, supportive work culture and great work/life balance Mission - the committment to transforming healthcare and improving outcomes for patients and providers, this is a true north that sets the tone for the whole company Ownership - at all levels of hierarchy a strong principle of ownership is encouraged, allowing individuals to rapidly grow and prove themselves in their area of competence -Continuous, transparent improvement and self-reflection: while the company has some areas to improve, it discusses them openly and seeks for ways to improve rapidly

Cons

Diversity - the company's initial team were not very diverse, though great efforts have gone into creating approaches and policies to increase diversity. Some of their new teams are much more diverse and located in several different geographies Strong provider focus - the company is clearly well positioned to have great impact with payers, life sciences, employers and directly with patients, important to move and scale beyond the original scope

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Health Catalyst Response
7y
Thank you for sharing this review and for choosing to join Health Catalyst as one of our companywide leaders. I'm so grateful for our teammates who have recently chosen to contribute their talents to the mission of the company, and I'm often taken aback as I read through their biographical information and consider their incredible capabilities. You are one of those gifted individuals and leaders, and I feel grateful to be your colleague. I also appreciate your observations about how we can improve and expand our vision. I am also encouraged to see teammates from diverse backgrounds and contexts joining Health Catalyst and contributing at an extraordinary level, and it's encouraging to see many examples of this exemplary work being recognized and individuals qualifying to be promoted into positions of greater responsibility. I continue to feel a deep desire and passion for Health Catalyst to be a place where every team member feels that they have a bright future ahead of them, with many exciting career opportunities available to them as they contribute to the company's mission over time. I'm also excited to see us take steps to expand beyond our core US provider client base, and believe that we can make a broader impact in adjacent markets and internationally. And I feel so encouraged by the talent and commitment of some of our recently-hired international colleagues. I'm excited to see this growth unfold in the months and years ahead, and feel gratitude to you for your willingness to play a leadership role, for sacrificing and volunteering your best ideas and efforts towards this objective. Your contributions are appreciated, please know that. Best, Dan
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