Health Catalyst reviews

3.3

44% would recommend to a friend

(784 total reviews)
avatar

Ben Albert

28% approve of CEO

24% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

784 reviews
4.0
Aug 16, 2018
Recommend
CEO approval
Business Outlook

Pros

- Fantastic perks - Bright future as a company - Fulfilling mission

Cons

- Restrictive pay ranges for some

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Health Catalyst Response
7y
Thank you for sharing this feedback. Regarding your thoughts about restrictive pay bands, this has been a concern of mine since first hearing this feedback a couple months ago. I believe there are some things we can do to improve here, and we as a Leadership Team have discussed and are actively evaluating making a few changes. One element we've begun to emphasize with the ELT, and asked them to reinforce with all managers, is to nominate team members to be promoted to a higher job level as soon as they are qualified for this promotion -- without any delay. We have a standing weekly agenda topic in LT meetings to review these promotion proposals, and have approved 100% of the requests to-date. We are also modeling a change to our pay increase policy (and we'll discuss this in tomorrow's ATM meeting) whereby for team members who find themselves above the 75th percentile for their current pay band, we change the policy of a 0% pay increase until the market catches up, and instead have a policy of offering up the "market adjustment" percentage as the market increases. That would mean that the market would never catch up to the team member's pay, within that current salary band, but they could "catch up" by qualifying for a promotion. We can't yet commit to making this change, as it is significant and we need to make sure we can also stay within our financial sustainability goals, but finance is modeling this into the next iteration of the 2019 operating plan, along with a couple other team-member-positive items (like geographic pay differentials). I strongly hope that we can make this change, and we'll keep you posted on progress. Thank you for contributing to the company's success for the past year-plus! Best, Dan
5.0
Aug 10, 2018
Recommend
CEO approval
Business Outlook

Pros

There are lots of good things to share about Health Catalyst (HC), see some "pros" below. In working hear for 2.5 years now, I've learned that HC is not perfect, but always growing and learning. Leadership right down to manager level is very supporting, inclusive and interested in helping team members grow their careers. - Work life balance (family is important!) - Transparent - Honest - Willing to Accept Advice - Continual Learning and Improvement

Cons

As the company matures, change is slower. As mentioned above leadership is very transparent, but sometimes when "Message A" is communicated, and then "Message A" changes, full updates are not always communicated. Which can cause confusion make things feel less transparent. Also, as the company grows career opportunities open up, but it feels like career growth moves a bit slow, although this can be a good thing, as it provides team members with more time to strengthen and develop skills, but if someone is wanting to grow quickly, it may take a bit more time than expected.

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Health Catalyst Response
7y
Thank you for sharing this feedback, and for your contributions these past 2 1/2 years. Your role, that of Technical Director, is such an important role for the company, and I know we have asked a great deal of our Tech Directors, particularly over the past two years post-reorg. We have, I believe, at times required too much, and we're trying very hard to ensure that the role of Tech Director, and every other role at Health Catalyst, is sustainable. I'm glad you feel supported regarding work/life balance. That is definitely our hope and desire as a leadership team, for every team member to be in a position that is long-term sustainable. I appreciate also your feedback regarding the pace of change, and I agree with your perspective that as the company grows larger, our growth rate will almost certainly slow, even as we maintain significant growth. My hope and expectation is that over the next 10 years the company, if it is living up to its potential, will average a significant growth rate, one which will enable us to positively affect a greater portion of healthcare outcomes, and one which will provide our team members with tremendous career growth opportunities. But there may be some team members who naturally prefer different, earlier stages of a company's maturation -- and that is understandable and ok. We can likely provide some of those kinds of experiences, through new products and new market opportunities, but there may be some circumstances in which the right decision for the team member is to complete their Health Catalyst experience and join a company at an earlier stage in its maturation. But we hope to provide a spectrum of great experiences so that most of our high-performing team members can be challenged and engaged in great work -- perhaps the best, most meaningful work of their career -- while they are at Health Catalyst, over long periods of time. Finally, thanks for your feedback regarding the importance of transparency, particularly as it relates to addressing changes in organization or in addressing rumors. This underscores, to me, the importance of some "systemic" elements in our communications, like continuing the practice of every-other-week All Team Member discussions, and review of feedback like the anonymous intranet and Glassdoor feedback. We'll keep doing this every two weeks, and encourage team members to submit questions through those venues. Also, we're working to encourage leaders and managers to also hold frequent discussions with team members, both 1:1 and as a team, to ensure frequent and transparent communication. Thank you for your work as a Technical Director at Health Catalyst. Your daily work makes a meaningful impact across all our products and solutions. Best, Dan
5.0
Aug 10, 2018

One Year In

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Having had the opportunity to work for an array of different companies in this space, there is much about Catalyst which is head and shoulders above the majority of companies out there. The mission and how this mission is the basis for all goal setting established under it is always consistent. Wonderful! Quality of people, transparency, communication, desire to continuously improve are all evident in most of my daily interactions. Of course we are all human and there are variations on this theme here and there, but my overall experience has been wonderful and trusting.

Cons

the strength of the culture at times allows certain folks to take advantage. For instance the vacation policy is easily taken advantage of by a few individuals not closely managed and this directly and indirectly impacts my function. Also at times the culture seems to lead to a lack in a sense of urgency, particularly with regard to internal follow up and clarity on questions raised from those remotely located.

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Health Catalyst Response
7y
Thank you for your feedback, and I'm really glad to hear your experience after one year has been very positive. I also appreciate your feedback regarding ensuring our culture remains a positive and not a detractor, particularly regarding follow up for remote team members. Also, I agree that each of us, at every level, needs to work every day to ensure we're being consistent with the values of the company. the 360-feedback process will help each of the managers and leaders at Health Catalyst better understand where we need to improve. This will be a permanent and helpful feedback mechanism, to complement other permanent and regular feedback mechanisms, like the semi-annual Gallup engagement survey tied to every manager's bonus. Thank you for your contributions this last year and for your commitment to the company moving forward!
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Glassdoor has 847 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.