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      Health Catalyst

      Engaged Employer

      Health Catalyst reviews

      3.3

      44% would recommend to a friend

      (784 total reviews)
      avatar

      Ben Albert

      28% approve of CEO

      24% positive business outlook

      Ratings by demographic groups

      Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      784 reviews
      4.0
      Aug 18, 2020

      Great Place to Work (on Average)

      Analytics engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health Catalyst is truly a great place to work. At Health Catalyst, you get to work alongside some really great people and do meaningful work. It all starts with the Executive team who exhibit transparency and care in their communications with team members. This care for employees extends all the way down to people managers and fellow co-workers. Nearly everybody is encouraging and wants the best for each other. Not only are the people great, but the salaries and benefits still remain fairly competitive. Work-life balance is encouraged and team members benefit from flexible PTO and the option to work remotely in many roles. There is also a big emphasis on career development. Each employee is encouraged to continuously learn and develop within their role. They are given many resources and opportunities to learn, grow, and develop their skills.

      Cons

      While Health Catalyst is, on average, very generous to its employees, they lack the ability to recognize and encourage exceptional work on the individual level. With no PTO bucket, those who choose or are required to work extra hours receive no added benefit from working longer hours or not taking as much time off. In addition to this, raises, equity, and bonuses (with bonuses being based on company performance, not individual performance) are given to any team member determined to be in good standing. Thus, many employees are incentivized to work the minimum hours necessary and perform just adequately enough to remain in good standing, but nothing more. The only mechanisms in place to recognize individuals' hard work is through extra equity and quicker promotions. Though these mechanisms are in place, they are ineffective incentives. Extra equity only occurs for truly extraordinary work, leaving many individual contributors feeling this would not be possible in their current role/situation. Though quicker promotions could occur on the individual level, many roles have promotion schedules that get emphasized leaving high performing individuals on a similar trajectory as those whose work is good enough. The only exception to this being those who were fortunate to come into Health Catalyst at a higher level, as experience coming into Health Catalyst is often weighted more heavily than experience within Health Catalyst. At times, I have wondered if my career would progress faster by leaving Health Catalyst, working elsewhere for 2-3 years and then coming back at a higher level than I would have been if I remained in my current role. With all of this being said, it should be noted that due to the current COVID-19 situation, promotions, raises, and our 401(k) match have all been put on hold. Though management is hopeful to get these reinstated, there is no clear timeline or promise of when or if these will come back. It was also demotivating, that in my own experience, the COVID-19 situation left me slammed with work and with more responsibility while benefits and hopes of raises and promotions were being cut.

      avatar
      Health Catalyst Response
      5y
      Thank you for your review and for performing such a critical individual role in that of an analytics engineer for these past four year. Your individual contributions are appreciated, and I am grateful for your feedback about your positive experiences as well as the ways in which we can improve. I agree with your perspective that we have some room for improvement in recognizing extraordinary individual performance. This has been the topic of some meaningful study and research over the past year for us, and has led us to make a few specific changes in some areas, particularly the growth areas of the company. But there is more work to do here. We will be including this topic as part of our 2021 planning process as we think more broadly about team member compensation. I will also share that we continue to be focused on sharing in the positives of our company's success with every team member, as soon as we can and it is financially sustainable to do so. We'll discuss this more in our all-team-meeting this afternoon. Thank you again for your commitment and for your many contributions to the company's success! Best, Dan
      4.0
      Aug 18, 2020

      Environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is a great place to work

      Cons

      There are not any cons

      avatar
      Health Catalyst Response
      5y
      Thanks for your review! Best, Dan
      3.0
      Aug 17, 2020

      I'm sticking around... BUT there are some serious issues that get in our way

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      My last review was 5 stars. Now it's 3. Still a great to work at. They give you all the tools you need to successfully work remotely. Leadership at the top is genuinely concerned with the team member experience. The benefits are top notch. Got to take advantage stock options! Pay for my role is competitive. But it's not all about the money for me.

      Cons

      There are so so many competing initiatives/projects/products. Often times ASO/pro services get priority when working with a client and build something (through Qlik/Tableau/PowerBI) when there's already a technology product that offers the same darn thing that can easily be installed and has the domain expertise behind that product. This kills morale and creates unnecessary tension between ASO and Tech/Product. Oh and not to mention, it kills the culture. Why do we compete with ourselves when we've got actual competitors to worry about? Really, it's just so INEFFICIENT and that's the most disappointing part. Even within tech/product itself, there are products that overlap that cause confusion on which product does what. I'm also concerned with so many acquisitions lately. More around the culture of Catalyst. I'm afraid we're going to lose the Catalyst culture. Who's making sure these folks integrate well into the company? The other thing that concerns me is that I don't feel comfortable speaking up in the department I work in. Leadership in that specific department is quite homogenous and it seems like they think the same and they all seem to just love to just constantly talk. There's no diversity and they don't encourage team members to speak up. HOWEVER, I do feel comfortable going to any executive leadership member to discuss any issues e.g. Dan B, Linda L, Patrick N, Paul H. They are AWESOME and genuinely listen to you when you go to them. But not the department I work in. I do feel like I'm a part of Health Catalyst, just not the department Iwork in - it's a strange feeling.

      avatar
      Health Catalyst Response
      5y
      Thank you for your feedback and for your contributions these past four years! I also appreciate the transparency around ways in which we've fallen short since your last review. I find much of your feedback resonant and agree we have opportunity for improvement. First, as it relates to our need to become more and more integrated and consistent across product and services, I agree strongly with this. This has been a major focus in 2020, and I do believe and see evidence that we're meaningfully improving, but there's still a ways to go. We'll keep working on this with cross-organization initiatives, led within company operations (which spans across product and services). And likewise, we're working hard to improve our product management capabilities, which will continue to be a focus area in 2021 as well. Regarding our M&A activity and the importance of cultural integration, I agree strongly that this must be a significant area of focus for us, and that it's difficult to effectively integrate companies and even more difficult to do this multiple times in one year. I am focused meaningfully here, Linda Llewelyn, our Chief People Officer, is focused here, each business unit leader who is taking responsibility to integrate these organizations is focused here, and People operations is focused here as well. We have developed an integration play book that we're constantly updating and improving, in the context of being "continuous learners" and also with the recognition that we will likely participate in additional future acquisitions. Finally relative to you not feeling comfortable speaking up, this is absolutely not what we need if we are to accomplish our mission and succeed as a company. Would you be willing to set up some time 1:1 with me and/or with Linda to help us better understand your situation so we can then work to improve here? Thank you in advance, and thank you for sticking with us -- I hope that a year from now you'll update this review back up to five stars! Best, Dan
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      ReviewsHealth Catalyst reviews

      Glassdoor has 847 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.