Health Catalyst reviews

3.3

44% would recommend to a friend

(783 total reviews)
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Ben Albert

28% approve of CEO

24% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

783 reviews
5.0
Jul 17, 2019

A great place to work

Recommend
CEO approval
Business Outlook

Pros

I have nothing but high remarks for Dan Burton (CEO). He sincerely cares so much about the team members and fully embodies the mission of the company. Thank you for all that you do for the company! Health Catalyst is generous with their compensation and benefits coupled with a manageable work/life balance. So far the team member experience has been enjoyable in that the majority lives out the HC values and operating principles daily. I also appreciate leaderships willingness to listen and respond back to feedback to find ways to improve the overall team member experience. Health Catalyst is a great place to work.

Cons

It appears promotions are difficult to come by unless you have connections with the "right" people. We need to find a fair process for promoting team members in a timely manner so that talent is retained within the company. I have witnessed too many great engineers leave HC.

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Health Catalyst Response
6y
Thank you for sharing this review, and for your kind words. They are very meaningful to me, and I will share with you that I do care about you and each team member at Health Catalyst, and that our team members' experience, wellbeing and engagement continue to be my #1 priority as CEO, ahead of customers and ahead of investors. I feel deep gratitude to you and your colleagues for your dedication and your commitment to the mission, each day, and with each assignment you fulfill. I'm grateful that you feel listened to, and that you feel well-treated from a benefits and a compensation perspective. This is deeply important to me, and we'll work to keep these elements of Health Catalyst in place. I also appreciate your feedback regarding promotions at Health Catalyst. We'll discuss this some more in our next All Team Member meeting, as this is an area of focus for us. Our intent is to enable every team member to qualify for meaningful promotions every few years as they expand their skill set and as the company has need of those expanded skills. We are tracking this rate of promotion across every team member, and are building a system around encouraging managers to regularly identify those team members for whom they have stewardship who have qualified for a promotion where there is a company need. We shared some data in one of last month's all-team-meetings, that after we implemented this proactive prompting of managers, that the rate of proposed promotions increased and became more consistent across teams. It will take some time for this systemic focus to have full effect, but we are encouraged by the results thus far this year. We'll keep working on this area. Thank you again for your review, and for choosing to come to Health Catalyst and to stay at Health Catalyst! Best, Dan
5.0
Jul 17, 2019
Recommend
CEO approval
Business Outlook

Pros

--Executive leadership that is extraordinarily transparent, invested in team members, and wise about our mission and the direction of the corporation. --Strong benefits structure and work flexibility. Great team culture—I get to work with smart people every day, who care about our common mission, respect each other, and share their expertise.

Cons

As we grow, I believe we may face some challenges in finding the right balance between standardization and flexibility/agility. This is not a “con” for working at Health Catalyst, just an acknowledgement of a challenge going forward.

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Health Catalyst Response
6y
Thank you for your thoughtful review, and for your contributions to our technology leadership over the past 3+ years. Thank you also for your constructive feedback around the importance of balance between efficiency and flexilbility/autonomy. This is a tricky balance to maintain, and we don't always get this balance right. The example you gave of standardizing on lower-cost/free tools that may not be as effective is a good one. I'd be happy to visit more with you, if you'd like, to better understand your particular situation. We'll try not to over-focus on cost savings and as a result create additional burdens for our team members. Thanks again for your review and for your contributions to the company these past 3+ years! Best, Dan
5.0
Jul 12, 2019

New employee working remote

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Incredibility genuine leadership. Knowledgeable, hardworking, friendly, helpful, and caring team members, humble and excited to include new teammates.

Cons

Challenges onboarding and integrating when orientation sessions are missed by presenters.

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Health Catalyst Response
6y
Thank you for your feedback, and thank you for choosing to join Health Catalyst! Thanks also for your feedback regarding the onboarding process. And I apologize that one of the presenters missed their orientation session -- that is not ideal, to be sure. And we can do a better job making it easier to access useful information. I'll share this feedback with the onboarding team so we can work to continuously improve. Thank you again for choosing to join Health Catalyst! Best, Dan
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Glassdoor has 846 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.