Health Catalyst reviews

Thank you for sharing this review, and for your work at Health Catalyst over the past 3+ years. I feel so grateful for our IT systems analysts and the important work and support that they provide to us in support of the overall mission and success of the company. Thank you also for sharing the positives of your experience and I'm grateful you've felt listened to and that you've found the benefits to be positive. I also understand your concern about what might change as the company grows and scales. These are valid concerns, especially in the context of what has happened with many other companies as they've experienced similar growth. We as a leadership team have tried to be proactive and thoughtful in putting in place practices and emphasizing principles that we are committed to following over the long-term, to enable us to continue to keep team members as our #1 priority. These include continuing the practice of our all-team-member meetings every two weeks, and also include my personal responses to every Glassdoor review and every "ask leadership anything" questions, as well as our use of Gallup every six months to survey every team member regarding their experience at Health Catalyst. Today we'll review together the latest Gallup results measuring team member engagement and satisfaction (spoiler alert -- excited to see 98th percentile satisfaction and highest-ever engagement ratio!!). I have read and reread every comment from those surveys, and we as a leadership team review and categorize and discuss ways to change and improve based on this feedback. You have my personal commitment to continue to place team member engagement as my #1 priority. Thank you again for your many contributions to our company's success these past 3+ years! Best, Dan

Thank you for this insightful feedback, and thank you for your kind words, I really appreciate it. Thank you also for more than five years of contributing to the mission of the company, and in such an important role interfacing directly with our clients. I'm glad to hear you feel connected to the mission, as do I, and that you appreciate the benefits, including the holidays. And no problem at all listening to our all-team-member meetings while exercising--what a great idea, and that's why we record these, to provide you with flexibility given your many demands. I appreciate also your feedback about some improvement opportunities regarding your sense of some remaining vestiges of the "old boys culture" as you described it, and your related observation that it's harder for women to hold leadership positions, but your sense that it's getting better. I am certainly strongly committed to the principle of respect for every team member, and strongly desirous for every team member at Health Catalyst to feel they have a bright career path at every level, including importantly at the leadership level. I'm also encouraged to see progress in updated policies that are enabling us to be more consistent in posting positions, in utilizing an interview team when considering candidates, which contributes to better, more informed decisions on promotions and new opportunities. And I believe we are already seeing meaningful and positive results from these positive changes. We'll keep a consistent focus here to ensure we continue to make meaningful progress and keep our promise to enable every team member to have a consistently bright future and career path. I also appreciate your advice regarding keeping team members as our first priority. You have my personal commitment to do this -- I often share with others I meet with, including current and potential investors, that team member engagement is my #1 long-term priority, followed by customers, and then investors, with the rationale that when team members feel cared for and listened to and respected at an extraordinary level, they in turn produce outstanding work and treat our clients in the same way, and then those clients choose to renew and expand with us, which produces strong business performance for investors. As long as I am in this role, this will be the prioritization that I follow. Thank you again for your many years of contributions to our company and its mission. I'm grateful to be your colleague. Best, Dan