Health Catalyst reviews

3.3

44% would recommend to a friend

(781 total reviews)
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Ben Albert

28% approve of CEO

24% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

781 reviews
5.0
Oct 1, 2020
Recommend
CEO approval
Business Outlook

Pros

Exceptional leadership top to bottom. Remains true to core operating principles -- even after massive growth. Highly focused on team members, their families and quality of life. Vast majority of team members are excellent in their domain and even better human beings. Company selects for bright, hardworking people without attitudes. It has been a successful formula. The company's mission isn't just a slogan. It is real and everyone is expected to understand WHAT we are trying to accomplish and HOW we are to accomplish things.

Cons

Rapid growth challenges ALL growing companies. This company is no exception. Thankfully, the executive leadership team has been thru this a few times now and we continue to improve the on-boarding and integration process. A little bumpy at first but smoothing-out rapidly.

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Health Catalyst Response
5y
Thank you for this feedback, for this review, and for your contributions over the past 8-10 years! I sincerely appreciate your support and your leadership, and given your role, you've been on the front lines of leading our growth and expansion in such centrally critical ways. I'm grateful to you, and glad to be your teammate and colleague! Best, Dan
5.0
Oct 1, 2020

A great start for Healthcare

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive Salary Great Culture Great communication from Leadership Solid business model Much needed offering for industry they serve Very flexible with remote work

Cons

growth is diluting culture can get siloed and territorial at times a bit "woke" at times

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Health Catalyst Response
5y
Thank you for this thoughtful, detailed, insightful review, feedback and advice! So much of what you share is resonant and I hope, like you, that we can realize the broadened vision you describe, and believe we can. One thing we've talked about recently as a leadership team is how we as human beings sometimes overestimate what can be accomplished in a year, but underestimate what can be accomplished in a decade. In a few days I'll celebrate my one-decade anniversary with Health Catalyst and it is remarkable to consider how far we've come in that decade, and I do feel excitement and optimism about what we can achieve in the next decade as well. Grateful to be on that journey with great teammates like yourself! Best, Dan
5.0
Oct 1, 2020

The Real Deal

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee base from top to bottom who are committed to the mission and cultural attributes of the company. No company is perfect and in providing that complimentary first sentence I want to acknowledge that Catalyst is not, but no company is. However I have been continually impressed with how committed we are to learning and being better. There is truly a desire to listen and learn. Catalyst is big enough now that there are a variety of management layers and any given manager might not be perfect, but there is a commitment for all to be heard. If a given employee's voice is being muffled or silenced (very rare but happens) there is an open invitation to visit with Leadership team members including the CEO anonymously to ensure that voices are heard. That kind of commitment to team members is indicative of the kind of company Health Catalyst is and one of the key reasons it is a great place to work for me.

Cons

Sometimes we confuse practices and principles and become dogmatic about practices that we shouldn't have been fixated on. We are getting better at this, but it sometimes takes us a long time to come around. Benefits have been so good for so long and team members are so important to us as a company that perhaps a touch of entitlement has creep in. This can be hard to discuss because as doing so could inadvertently silence perspective and opinions which the company so values. An example for me was the long and lengthy discussion and concern relative to the recent 401k matching cut that happened as a result of COVID-19. I had acquaintances at other companies and was aware of competitors who had to lay off a significant number of team employees because of the financial impact. Catalyst chose to make a cut that allowed it to avoid doing that. That is consistent with the perspective that we value every team member in my opinion. Having been a veteran of layoffs at other places I was grateful for the approach, but some were definitely not. I also appreciated how the company brought back at least a portion of the benefit as soon as we could do so.

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Health Catalyst Response
5y
Thank you for your review and feedback and support, now for more than 8 years! I'm grateful for all you've done during those many years to help us grow and mature and succeed! Thanks also for the feedback regarding entitlement, and the recognition of how complicated it is to address this type of challenge. We'll keep working on it -- including also the great feedback of distinguishing between principles and practices, and we'll strive to keep listening and caring, always. Grateful to be your long-time colleague, and excited for the next decade as well! Best, Dan
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Glassdoor has 844 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.