Health Catalyst reviews

3.3

44% would recommend to a friend

(781 total reviews)
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Ben Albert

28% approve of CEO

24% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

781 reviews
5.0
Oct 1, 2020

Best Place to Work

Recommend
CEO approval
Business Outlook

Pros

Of all the jobs I've ever had, Health Catalyst is by far the best place to work. We as team members (employees) are truly what drive the executive leadership team to be great. Dan (CEO) embodies the cultural values of the company and as a team member I trust our leadership to make the best decisions for our company as well as each of us as individuals. Dan has lobbied in our favor with the board so many times, I can't count - from bonuses to stock options. We have amazing benefits that go above and beyond what I consider to be expected from an employers, and we're compensated very fairly. We work hard and are rewarded for it. I wouldn't go anywhere else.

Cons

While I'll list cons, these themes are by no means isolated to Health Catalyst. 1) The cultural values, respect for team members, and humbleness is not systemic throughout the organization as leadership assumes. Some mid-level managers exhibit selfish, boastful, disrespectful behavior when left unsupervised. 2) Technically-skilled team members are promoted into HR-manager roles when they have no real skills to be leading a team. 3) People are allowed to change roles frequently, often moving from a higher pay grade into a lower pay grade, and instead of putting the individual in the level that aligns with their skillset, they are put into a level that corresponds to their salary. As a result, there are individuals with low skills in high-level roles. This doesn't feel right to the staff in the same role with higher skills but at a lower level - and thus lower pay - who haven't been changing roles.

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Health Catalyst Response
5y
Thank you for your feedback, for your support and for your advice. I appreciate. Your feedback, coupled with other similar feedback, has led to changes in the way we respond to questions in the Q&A sessions, to move more efficiently and to group questions together as well. I hope it feels like an improvement -- it does to me, and I appreciated the suggestion. I also appreciate the feedback regarding career changes and related compensation changes, from an equity and fairness perspective. And I appreciate the feedback that we have some work to do to emphasize the importance of adherence in every position, at every level, to the Health Catalyst operating principles and cultural attributes. We'll keep emphasizing this! Thank you for your 5-7 years of contributions to our company's growth and success. I sincerely appreciate it! Best, Dan
5.0
Oct 1, 2020
Recommend
CEO approval
Business Outlook

Pros

After 5 years with the company, I remain convinced that team members strive to live by the company's cultural values. This is constantly reinforced with unparalleled transparency in most operational areas of the organization and examples of assuming positive intent. I strongly agree with the company's benefit philosophy and have never felt the need to seek opportunities outside the organization. In a running experiment, I've sought to maintain a healthy and appropriate work/life balance with a keen eye for negative feedback - which has never come.

Cons

My criticisms are mostly short-lived, with corrections and adjustments happening frequently. I have concerns that the culture can be sustained in the face of becoming publicly traded and rapid expansion through acquisitions. Career paths are largely undefined, with some team members navigating better than others. Given the origins of the company, it is no surprise that there are close personal connections among team members with the longest lengths of service, which can make organizational changes seem cliquish. Recent acquisitions may offer more opportunities, but will also muddy the waters for the short term.

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Health Catalyst Response
5y
Thank you for your review and feedback, and for your five-plus years of contributions to our company as a product owner! I'm also really pleased to hear that you've been able to maintain good work/life balance throughout these five years -- that is certainly our hope for every team member. Thanks also for our feedback about the importance of maintaining the culture as we scale, and of enabling successful integration of our acquired companies. I agree that this takes particular focus. Thank you again for your feedback and for your many years of contributions! Best, Dan
5.0
Oct 1, 2020
Recommend
CEO approval
Business Outlook

Pros

Company leadership is principled and sincerely dedicated to the wellbeing of everyone at the company. As an employee I have the autonomy to work on interesting problems and it is energizing to know that my work helps improve patient care in one way or another. Company culture is very down-to-earth.

Cons

The stereotype of medical IT being 10+ years behind the state-of-the-art is unfortunately pretty true and it can be frustrating. But, the innovation is ongoing and Catalyst is probably better-off than most healthcare technology companies in this regard.

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Health Catalyst Response
5y
Thank you for your feedback and perspective. I agree with your feedback, both positives and challenges, including the difficulties of healthcare organizations often being slow to adopt innovation and new technology. I'm hopeful that we can see meaningful progress here in 2021, including in our data science and AI offerings. I'm really excited by what Jason Jones, our Chief Data Science Officer, has been sharing as part of our planning process. Your team's work is really encouraging and pragmatic and also innovative! Thank you again for your feedback and contributions! Best, Dan
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Glassdoor has 844 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.