Health Catalyst reviews

3.4

45% would recommend to a friend

(780 total reviews)
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Ben Albert

Not enough data to show CEO approval

24% positive business outlook

Health Catalyst has an employee rating of 3.4 out of 5 stars, based on 780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

780 reviews
4.0
Sep 25, 2020
Recommend
CEO approval
Business Outlook

Pros

The work/life balance is the best I’ve experienced and I doubt I’ll experience better. I have an excellent manager who supports me in my personal and technical growth. Being able to work from home from the time I started has been a huge benefit in my life. The PTO, educational benefits, paternity/maternity leave, cell phone, internet, gym, etc are all great. I’ve grown and learned quite a bit in the nearly three years that I’ve been here, and been able to take on much more responsibility and feel more capable. At other jobs, I’ve felt like I’ve leveled out pretty quickly, but I still see more and more opportunity for my knowledge and skills to increase.

Cons

A couple of things. This is still the best place I’ve ever worked, but no place is perfect. One thing I’ve noticed is that it feels like career growth is limited for people who didn’t join early on. My team has had very static leadership despite team expansion. Health catalyst is quick to call minor pay increases a “promotion.” This is subjective, but to me, a promotion should be significant. Going up a half step in a leveling chart isn’t a promotion, it’s just a natural pay progression. On my more frustrating days, it feels like this is a means of telling lower level employees that they should be happy with the promotion situation, but I’ve been unsatisfied with it. I really like the product I work on and would like to stay with Health Catalyst for a long time, but it is disappointing to feel like my career growth has been artificially slowed based on leveling charts and various factors, some of which are beyond the company’s control. Another weakness I see is that poorly performing team members get pulled along even when they don’t contribute. As the most experienced engineer on my team, I’ve had to pick up the slack when coworkers can’t do their work or don’t do their work. It’s not that I work with many people like this, but my own responsibilities are significant and I’ve had multiple occasions this year where my own work has gotten put on hold while I spend days finding shoddy and or incomplete work from some weaker teammates. Their performance issues are known, but they get off rather light. Some managers do a poor job protecting the time of technical employees. A technical employee shouldn’t be on 8 calls a day, they should be focusing on the work. Meetings are not efficient or productive. I spend most of the calls I’m on sitting and listening to people talk. Meeting bloat is real and needs to be reined in.

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Health Catalyst Response
5y
Thank you for your review, feedback and advice, and for contributing to the company's success these past three years. I appreciate your feedback regarding the promotion process and ensuring that promotions are meaningful. I also appreciate your feedback regarding the importance of performance management. We're working to improve in both of these areas as part of our 2021 planning process, and we'll provide updates here in our next few all team member meetings. I appreciate your willingness to play a leadership role in software engineering on your product team. I hope we can enable your continued engagement and satisfaction so you'll choose to stay at Health Catalyst for years to come. Best, Dan
4.0
Sep 23, 2020

I Love Health Catalyst but I’m Torn

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health Catalyst is the most amazing company I’ve ever worked for. Why? For me it comes down to two things: the people and the culture of the company. People The people are simply the best. It starts at the top with the Dan (CEO) and the rest of the leadership team. They are people that truly care for one another. It’s great to hear that Dan’s (including the rest of the leadership team) #1 priority is to the team member. They always act with the team member in mind. I’m grateful for that. In addition to the leadership team, I’ve found that the people in the department I work in are the best. We all work hard and have fun. We have each other’s back and trust one another. They are the best team in the world and I can’t image being on a better team. Culture The culture of Health Catalyst is another thing that I love about working here. We have a mission that is meaningful. It’s great to work for a company that works hard each and every day to help transform healthcare. We also have cultural attribute and operating principles. Each team member is asked to demonstrate these principles ever day and to make decisions that are aligned with the principles we’ve establish. They don’t just sit on a shelf and gather dust. They are actionable and real. I’m glad we revisit our mission, attributes, and principles often as a company because they help me remember why I’m here. I love Health Catalyst. There is no better place in the world to work.

Cons

There are two opportunities for development at Health Catalyst: Lack of People Manager Opportunities Let me first say my experience may be an anomaly because for most people at Health Catalyst, there has been a sufficient amount of opportunities for them to be able to move into people manager positions. I don’t want to suggest this is how all of Health Catalyst is but when I joined Health Catalyst a number of years ago and I thought I would have the opportunity to achieve a goal of mine which is to be a people manager. Although the company has grown almost 10x the size of when I first joined, I have not had the opportunity to achieve that goal. Although my manager has been very supportive, the reality is that there doesn’t seem to be a place for me to get the experience I desire. When I asked about other ways to get the experience (such as managing an intern), there never seems to be budget. It’s frustrating to see others who have been with company much less time get the opportunity to manage others. How is one supposed to get people manager experience when there is never an opportunity to do so? There were a few people manager opportunities in other related departments but they were not opened to others outside the group. The opportunity was eventually given to someone already on the team. A few more people manager positions opened up later on and yet again it was only filled by people within the team. Once again, frustration set in. Not because I felt the people were not the right people for the jobs but because I didn’t get a chance to apply for any of the positions because they were not open to everyone. I don’t know if I would have been chosen for the position if I was able to apply for it. That’s not the point. The point is that there was not an opportunity for me to apply. It seems that people that are promoted in people manager positions have a greater chance for growth and are better positioned to be compensated more generously. Although individual contributors can get promoted, it seems they’ll never be as well compensated as people managers. I joined Health Catalyst with the hope of helping to build a team and gaining additional people manager experience, but it has not happened. It’s hard to know if it ever will. People might say that I haven’t done enough to be promoted to a people manager position. That’s really hard to say because I haven’t had the chance to apply for a people manager position. I try to stay positive but it’s tough to see others around you get the opportunity to expand their role into people manager positions. At times I wonder if the only way I’m going to be able to gain the experience that I want is to leave Health Catalyst. I don’t want to because I love Health Catalyst. It’s the best company I’ve ever worked for but the opportunity may never come for me if I stay. I’m torn. Lack of People of Color in Leadership Positions People of color at the people manager level and above is really lacking. We’ve made huge strides as a company at helping women “shatter the glass ceiling” in leadership roles but I don’t believe we’ve done a good job helping people of color do the same. It seems the diversity from a people of color perspective has come as a result of our acquisitions. That has been a positive thing. Why are there not more people of color in leadership positions? I don’t know. Is it because people of color are only found at the lower layers of the company and it is difficult to break through the leadership ranks? Maybe. Could it be because no one in a senior leadership position has taken the initiative to elevate the people of color around them? It’s possible. I’m not suggesting the people in position are not qualified to be in their roles. They are and are amazing. I support them 100%. It’s just hard to see how it will happen when it hasn’t happened so far.

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Health Catalyst Response
5y
Thank you for your review and feedback, and thank you for your 5+ years of service at Health Catalyst! I'm encouraged and appreciative of your positive words, and we'll work hard to keep team member engagement at the center of our strategy and flywheel, and continously reinforce the mission-orientation of the company moving forward. I also appreciate your constructive feedback. I apologize that you have not yet had an opportunity to fulfill a career desire to become a people manager. I would suggest that you visit directly, 1:1 with Linda Llewelyn, our Chief People Officer, and Trevor Smith, our Director of Recruitment, to ensure that they are aware of this career desire of yours, and can be supportive and on the lookout for the next opportunities that will be available at the company for people management experiences. They can also share with you ideas about how to best prepare and qualify for this kind of position. I would also encourage you to continue to visit with your direct supervisor, and potentially also the Leadership Team member who oversees your department, to enable them to be aware of your career desire. I'm also happy to visit 1:1 with you and advocate for you to qualify for this experience. Regarding your second piece of feedback, I agree that we have more work to do in enabling more and more talented individuals of color to choose to come to Health Catalyst and then to be successful long-term at Health Catalyst, including being promoted to leadership positions at every level of the company. We have made significant investment in understanding and then improving the experience of team members of color, and this will be a long-term, sustained area of focus, just as we have a sustained focus on enabling a fantastic female team member experience, and we will continue to measure and seek to improve the team member experience for every team member at Health Catalyst. Thank you again for your feedback and for your many contributions to the company's mission and success these past 5+ years! Best, Dan
4.0
Aug 18, 2020

Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a great place to work

Cons

There are not any cons

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Health Catalyst Response
5y
Thanks for your review! Best, Dan
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