Health Catalyst reviews

3.3

44% would recommend to a friend

(781 total reviews)
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Ben Albert

28% approve of CEO

24% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

781 reviews
5.0
Sep 30, 2020
Recommend
CEO approval
Business Outlook

Pros

I am approaching 7 plus years at Health Catalyst, and I have served in a variety of roles during my time. Much has been said about what it is like to work at Health Catalyst, and I would share that my experience matches most of what others have shared. As with anything in life, the quality of the experience in large part depends on what you are willing to invest into it. Giving your all will create opportunity and generate success-- giving less will generate less. I have learned much from a professional standpoint through my associations with the fantastic team members I have had the privilege to work with over the years. But more importantly, I have become a better person for my time here, and I hope I have contributed as much as I have benefited. My time at Catalyst has truly been the cornerstone of my career.

Cons

We work in a difficult industry. To succeed, we are required to constantly challenge the status quo. We don't always do this quickly enough, and we have collectively made our fair share of mistakes along the way. However, I am proud of the fact that we seem to have embedded the desire to change and adapt when called for into our DNA. I believe this is a core competency of our culture. However, this results in a higher level of chaos as the norm, and if you don't do well in environments where change is constant, Health Catalyst is probably not the place for you. If you thrive in change, you will love it here.

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Health Catalyst Response
5y
Thank you for this wonderful, insightful review, and thank you for your near-decade of contributions to our company's success, including your leadership in important areas. I agree with your thoughts about mistakes we've made, but also the adjustments we've been able to make by applying timeless principles in appropriate ways. Thank you for helping us do that, and I'm excited to keep moving forward together in the months and years ahead as well! Best, Dan
5.0
Sep 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Health Catalyst has a strong culture of caring for employees, clients and ultimately shareholders. The team I work with is always ready to go the extra mile. Health Catalyst is an exemplar of how to do business in these trying times. The Golden Rule is practiced by the majority of our team members for the benefit of each other, clients, and shareholders. Also, continuing to encourage promotion, both up and lateral, according to what employees’ desire is a strong positive.

Cons

The rapid growth of the healthcare industry along with our own growth needs to be managed as carefully as possible. Educating the front line who interact with current and future clients needs to be emphasized, Knowledge truly is power. While I appreciate not being over-supervised; sometimes I feel a little more leadership at the lower levels would be helpful.

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Health Catalyst Response
5y
Thank you for this feedback and these perspectives. I'm really encouraged to hear of your positive experience thus far, and I'm grateful you chose to join Health Catalyst 1-2 years ago, in such a critical area as sales. I also appreciate your feedback about more structure in our education and training -- I agree with this, and over the past year we've been making specific and meaningful investments through Health Catalyst University to really strengthen our offerings in areas like analytics, healthcare improvement, data science and other related fields. We'll also work to keep listening to team members' feedback in the months and years ahead as well. Thank you again for your contributions to our success! Best, Dan
5.0
Sep 30, 2020
Recommend
CEO approval
Business Outlook

Pros

For those who have been in the HIT industry for many years, there is no comparison to the type of company Health Catalyst has become. Some of the key qualities include: (1) Confidence in senior leadership, (2) Principle-based culture, (3) Prioritize team members above clients, (4) Continuous education and opportunities. One of the indicators of a good place to work is the tenure of the management team, and HCAT must have an extremely low attrition rate based on my experience over the past 8 years. If you are an "A player" and feel you have the self discipline to drive your own career path, HCAT offers incredible growth opportunities, for both team members and clients. I've enjoyed my time at HCAT, and look forward to many years ahead.

Cons

As is the case with almost every high-growth company, the effect of change is felt in many different ways. Much of the discord by fellow team members has to do with how a company deals with growing pains. Not all processes are refined, or rigor in place to handle every situation. Self-drivers and flexible personalities excel at high-growth companies, so fellow team members who want clear definitions of job descriptions, responsibilities, etc., may find themselves in a chaotic environment. Not everything at HCAT is perfect, but compared to the employers from my previous 20+ years in HIT, Health Catalyst is dealing with growth pains in an admirable fashion.

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Health Catalyst Response
5y
Thank you for your review, your feedback and your contributions over the past 7+ years! I'm so grateful for your long-standing commitment and contributions to our success over the years, in such important roles for the company as well. We'll work to hire the best new teammates to continue to help us strive to achieve our mission, and I'm grateful to be your teammate! Best, Dan
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Glassdoor has 844 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.