Health Catalyst reviews

Thanks for your significant nine years of contributions to our success and your thoughtful review. I agree that the people at Health Catalyst are amazing! I also agree that the need to make strategic adjustments has been difficult. I believe our next-generation data & analytics platform is an important, critical part of how we deliver on our mission, and we are excited to continue rolling out this next-generation data & analytics technology with more clients in 2024. I also agree with you about the value of visiting directly with members of the technology team. I have been spending time, 1:1, with leaders at different levels recently, and have also devoted meaningful time, face to face, with our early clients who are our innovation partners with the next-generation data platform. In the last three weeks I’ve spent two full days in face to face discussions with these innovation clients, more deeply understanding their experience with the next-gen platform, and another full day with the next of our clients to migrate to this platform. I come away from all of those discussions really energized and encouraged by their feedback and enthusiasm. There is still a great deal of work to do, including a multi-year effort to migrate our existing DOS clients to this new infrastructure, but I’m more convinced now than ever that this is the right technology architecture and strategy to meet our clients’ current and future needs. In our next 2-3 All Team Member Meetings, technology leaders will be providing all team members with demos and updates on this critical project so we can all have a better understanding of where we are, and be in a position to contribute to this project’s success! I would be happy to spend some time with you 1:1 to understand more about your perspective and experience. If you feel comfortable, please reach out to me via email or your Leadership Team member. Thanks again. Best, Dan Burton

Thanks for your review. I am grateful that a positive culture is reflected in your experience. I also recognize that while economic realities are difficult, and as we balance being EBITDA positive, this leads us to need to make difficult decisions, including restructurings. We strive to batch these structure decisions together as part of the annual planning process, which includes both areas of needed reduction, but also areas of new investment and growth. We are working through the final phases of the 2024 planning process over the next several weeks, which we will then finalize in February, and be able to turn our focus to great execution for the remainder of 2024. Please make sure you are taking care of yourself to address your anxiety. We care about our team members and want to make sure our work feels sustainable and meaningful. If you need help, don’t hesitate to reach out to me, our Chief People Officer (Linda Llewellyn), or your Leadership Team member. Thanks for your contributions to our success! Best, Dan Burton