Health Catalyst reviews

3.4

45% would recommend to a friend

(780 total reviews)
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Ben Albert

Not enough data to show CEO approval

24% positive business outlook

Health Catalyst has an employee rating of 3.4 out of 5 stars, based on 780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

780 reviews
3.0
Jan 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Not busy work but so many urgent call from client

Cons

Financial stress and underpay range

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Health Catalyst Response
1y
Thank you for sharing your feedback. For nearly a decade, Health Catalyst has used Radford's salary survey data to inform and guide team member pay practices. Radford is a technology salary survey and as such, trends on the higher end of the compensation spectrum as compared to other reputable salary survey data, such as from Korn Ferry, Mercer, and Willis Towers Watson. Importantly, it's also the salary survey that includes job matching data for the vast majority of roles that Health Catalyst employs, which is critical. Radford data comprises hundreds of thousands of validated data inputs from companies across the globe that employ roles like Health Catalyst and, for those companies that participate and purchase its tool, is fully transparent in its methodology. This gives us great confidence that we are using the top source of compensation data available. While reported salary data from every viable source includes lag time, Radford reports updates quarterly. As an organization, we have made the decision to update salary ranges annually, which is a best practice. We have also made the commitment to work towards paying above-market, with a 65th percentile target, for all core team member positions, which represents nearly 90% of team members at Health Catalyst. I acknowledge, however, that we are not there yet, with every team member in every position, and we’ve shared that it will likely take us a few years to get to this level, but we are committed to doing so. This informed our decision as part of the 2024 planning cycle to provide core team members with an above-market 5% base salary increase in late 2024, with many core team members also receiving another increase to get them closer to the 65th percentile for their position. We have continued to prioritize base salary increases in the 2025 board-approved operating plan as well. I wish you the best in your future endeavors. -Dan Burton
1.0
Jan 28, 2025

Dishonest

Recommend
CEO approval
Business Outlook

Pros

Use to have great benefits

Cons

Preach that employees come first and that they care. But when rubber meets road they only care about bottom line and during many layoffs they kept cheep under performers and laid off long term top performers.

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Health Catalyst Response
1y
Thank you for your review. While we are committed to transparent communication with our team, recognizing both the positive and the challenging aspects of our work environment, I am confident we can improve in this area. I’m sorry to hear that our communication did not fully meet your expectations. We will continue working to improve, focusing on addressing both the challenges we face and the reasons for optimism. Regarding the layoffs, we understand how unsettling and discouraging these decisions can be. We have consistently communicated that, as part of our annual planning cycle, there may be reductions, including layoffs. While this is a common practice in many large organizations, we aim to streamline this process, typically scheduling it once a year. Our goal is to minimize disruption, provide generous severance, and offer support to impacted team members as we work through these transitions. As I have offered in the past, I would be happy to visit personally with any hiring manager considering hiring one of our affected team members. I do care about our team members. We, as a leadership team, care about our team members. It is why we strive to advocate on their behalf, and follow principles of servant leadership. It is why I chose to work for zero cash, bonus or equity compensation from July 2022 through December 2023, during the height of our company’s challenges, to demonstrate that when cost reductions are required, they should start at the top of the organization. It is why, when team member reductions were needed, we disproportionately cut at the leadership level first. It is also why we have provided larger base salary increases for core team members than what servant-leaders have received. I wish you continued success in your next chapter. Best, Dan Burton
4.0
Jan 24, 2025

Review

Recommend
CEO approval
Business Outlook

Pros

Great culture to be a part of. Fantastic managers and leadership group that care about their employees' well being

Cons

Having to work within boundaries of inhouse platform/tools, hence couldn't leverage much of open source technology

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Health Catalyst Response
1y
Thanks for your kind words and your thoughtful review. I’m glad you hear that you experienced a positive, supportive work environment at Health Catalyst. Thank you for your more than three years of contributions to our team! Best, Dan Burton
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