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      Health Catalyst

      Engaged Employer

      Health Catalyst reviews

      3.4

      45% would recommend to a friend

      (780 total reviews)
      avatar

      Ben Albert

      Not enough data to show CEO approval

      24% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      4.0

      Culture & values

      4.0

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Senior management

      3.0

      Career opportunities

      Health Catalyst has an employee rating of 3.4 out of 5 stars, based on 780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      780 reviews
      3.0
      Jan 4, 2025

      Wearying financial strain

      Analytics director
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are wonderful. Smart, kind, hard working. Work life balance is great especially for consulting.

      Cons

      It has been years of verbal reassurance that things will look up financially, but good faith is starting to wane. Leaders are underpaid and the market outlook is not looking optimistic for margins to increase in a way that sustains variable compensation commitments. Interdepartment communication is poor and all teams are very thinly staffed.

      avatar
      Health Catalyst Response
      1y
      Thank you for taking the time to share this thoughtful feedback. I truly appreciate your recognition of the talent, dedication, and character of our team members. I’m also glad to hear that you’ve found work-life balance to be a positive aspect of your experience. I understand your concerns regarding financial outlook, compensation, and team investment. We recognize that sustaining competitive compensation while navigating market challenges is critical, and I want to assure you that leadership remains focused on addressing these concerns in a way that supports both our team members and the long-term health of the company. Additionally, I appreciate your feedback about interdepartmental communication. I welcome the opportunity to discuss your thoughts further in a 1:1 conversation. Your perspective is valuable, and I’d appreciate hearing more about your experiences and any ideas you may have. I also hope you can see and recognize the differentiation that Health Catalyst offers vs. nearly every smaller healthcare technology startup company operating in this space. Health Catalyst has been steadily and significantly improving its profitability every year since going public nearly six years ago, and recorded its first year of meaningful positive adjusted free cash flow in 2024. There are few, if any, healthcare technology startups with positive free cash flows, which means that they are dependent on outside sources of capital to fund their basic operations. We at Health Catalyst do not have that dependency anymore, and this offers financial sustainability and staying power that these other companies have not yet achieved, and few venture-backed companies ever get to this point. It is one of the reasons why the vast majority of venture-backed startups fail. We have plenty of challenges at Health Catalyst, to be sure. But we also have unique, differentiating strengths that include a strong balance sheet, a company with growing profitability and cash flows, size and scale that almost no other healthcare technology company enjoys – including over 1,000 client relationships. Thank you again for your feedback—it helps us continue to grow and improve as an organization. I hope you see a meaningful and rewarding future with Health Catalyst! Best, Dan Burton
      3.0
      Jan 1, 2025

      Taking steps backward

      Analytics engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leaders genuinely care about employees specifically in the areas of self care and areas outside of the workplace. The mission is important throughout the company and present during projects.

      Cons

      This feedback speaks to the post COVID era of the company. Like many companies this was a difficult time for the company which unfortunately included reductions in workforce. Since this time base compensation raises were either skipped or delayed. For individual contributors bonuses were removed from compensation package (in the name of raising base compensation - more comments to follow). Additionally, stock is no longer part of the compensation package for individual contributors. Fitness dollars were cut in half and the internal recognition platform which allowed recognition to include a small amount of money was cut so severely it's no longer used by many at the company. In 2024 a division of the company went through a significant change to roles and re-leveling of the employees within the division. As an employee that went through this restructure of job titles and job levels I am only able to comment how this impacted me. The company uses an independent service to set base compensation levels which was performed for the job title and re-leveling process. Unfortunately, due to the delay and missed raises post COVID, it is clear the company is paying significantly below the market they chose to set. This was a choice the company made. Now many, including myself are being paid 15% + below the market level the company came up with. There is no timeframe for paying employees at the market rate they communicated. This is also after each employee was provided a minimum of a 5% raise at the end of 2024. Lastly, the company also announced significant increases to the benefits package this fall. They chose to supplement with certain services (which is good on paper and makes leadership appear good) however, these services have limited availability in certain areas of the country and unfortunately were no longer viable for me or my family. The benefits are no longer above the pack and are more so/so middle of the pack. Communication of the significance of the benefits changes was beyond poor and really frustrating. In summary, many compensation related changes have been made taking things away from employees all in the name of base compensation being most important for individual contributors. Following a small raise, job title changes, re-leveling, employees have the potential of being paid 15% + below the market rate the company has set with no communication on how long they are willingly paying employees below market.

      avatar
      Health Catalyst Response
      1y
      Thank you for taking the time to share your feedback. I truly appreciate your perspective and recognize the concerns you’ve raised. I’m glad to hear that you feel supported in areas of self-care and see our mission reflected in our work. I also understand that recent changes in compensation, benefits, and communication have been frustrating and, at times, disappointing. Compensation and benefits are critical aspects of team member engagement, and we remain committed to evaluating and addressing these areas thoughtfully. Additionally, I understand how the changes to benefits have impacted employees differently based on individual circumstances. While the goal was to enhance support in key areas, we recognize that availability and usability are just as important as the offering itself. Your point about the timing of benefits communication is particularly important, and we will take this into account to ensure employees have the information they need to make the best choices for themselves and their families. I also hope that the base salary increase you received in December 2024 was meaningful and positive. At a 5% increase, it was designed to be above-market, and by sharing with you our goal and intent to purposely pay you above-market, at the 65th percentile (rather than what most companies aim for – at or below the 50th percentile), we are striving to signal that we value you and are prioritizing you. But we do this within meaningful financial constraints, including the need to reach annual profitability expectations. This is one of the reasons we’ve communicated that we will need a few years to get every core team member to that 65th percentile level, but that we’ll continue to prioritize this each annual planning cycle. I want to ensure that your concerns are heard. Please schedule a time with your Leadership team member, Linda Llewelyn, or me. Your feedback is valuable in shaping our approach moving forward, and I’d appreciate the chance to continue this conversation directly. Best, Dan Burton
      5.0
      Dec 11, 2024

      Great Place to work!

      Revenue analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, great team members, commitment to fair salary

      Cons

      More layoff periods than I'm comfortable with. I understand layoffs are sometimes necessary; however, it starts to feel unsafe when they are frequent. They have been transparent with all their decisions so I appreciate that.

      avatar
      Health Catalyst Response
      1y
      Thank you for taking the time to share your thoughts. I truly appreciate your recognition of our flexibility, team culture, and commitment to fair compensation. It’s important to us that we continue to foster an environment where team members feel valued and supported. I also understand your concerns about the frequency of layoffs. As has been the case for a number of annual planning cycles over the past several years, there have been some team member reductions in certain areas, just as there have been areas of increased investment. This is a practice that occurs at most large, financially sustainable companies as part of their annual planning processes and is something we have consistently communicated as an expectation. And, in 2022 and 2023, we experienced sufficient slowing in our growth relative to our forecasts that we required a mid-year cost reduction, in addition to the annual planning cycle, which involved some team member reductions. I’m grateful that we did not require this additional mid-year reduction in 2024, and we don’t anticipate a mid-year required reduction in 2025 either. That said, I recognize that even with transparency, these changes can feel unsettling. While these decisions are never easy, we remain committed to communicating openly, providing support—including generous severance—and ensuring that our long-term approach strengthens both the organization and the individuals who contribute to it. Your feedback is invaluable as we continue striving for improvement, and I appreciate your candid perspective. I hope you’ll find continued success and growth with us at Health Catalyst. Best, Dan Burton
      Viewing 79 - 81 of 780 Reviews
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