Health Catalyst reviews

While Health Catalyst is, on average, very generous to its employees, they lack the ability to recognize and encourage exceptional work on the individual level. With no PTO bucket, those who choose or are required to work extra hours receive no added benefit from working longer hours or not taking as much time off. In addition to this, raises, equity, and bonuses (with bonuses being based on company performance, not individual performance) are given to any team member determined to be in good standing. Thus, many employees are incentivized to work the minimum hours necessary and perform just adequately enough to remain in good standing, but nothing more. The only mechanisms in place to recognize individuals' hard work is through extra equity and quicker promotions. Though these mechanisms are in place, they are ineffective incentives. Extra equity only occurs for truly extraordinary work, leaving many individual contributors feeling this would not be possible in their current role/situation. Though quicker promotions could occur on the individual level, many roles have promotion schedules that get emphasized leaving high performing individuals on a similar trajectory as those whose work is good enough. The only exception to this being those who were fortunate to come into Health Catalyst at a higher level, as experience coming into Health Catalyst is often weighted more heavily than experience within Health Catalyst. At times, I have wondered if my career would progress faster by leaving Health Catalyst, working elsewhere for 2-3 years and then coming back at a higher level than I would have been if I remained in my current role. With all of this being said, it should be noted that due to the current COVID-19 situation, promotions, raises, and our 401(k) match have all been put on hold. Though management is hopeful to get these reinstated, there is no clear timeline or promise of when or if these will come back. It was also demotivating, that in my own experience, the COVID-19 situation left me slammed with work and with more responsibility while benefits and hopes of raises and promotions were being cut.

There are so so many competing initiatives/projects/products. Often times ASO/pro services get priority when working with a client and build something (through Qlik/Tableau/PowerBI) when there's already a technology product that offers the same darn thing that can easily be installed and has the domain expertise behind that product. This kills morale and creates unnecessary tension between ASO and Tech/Product. Oh and not to mention, it kills the culture. Why do we compete with ourselves when we've got actual competitors to worry about? Really, it's just so INEFFICIENT and that's the most disappointing part. Even within tech/product itself, there are products that overlap that cause confusion on which product does what. I'm also concerned with so many acquisitions lately. More around the culture of Catalyst. I'm afraid we're going to lose the Catalyst culture. Who's making sure these folks integrate well into the company? The other thing that concerns me is that I don't feel comfortable speaking up in the department I work in. Leadership in that specific department is quite homogenous and it seems like they think the same and they all seem to just love to just constantly talk. There's no diversity and they don't encourage team members to speak up. HOWEVER, I do feel comfortable going to any executive leadership member to discuss any issues e.g. Dan B, Linda L, Patrick N, Paul H. They are AWESOME and genuinely listen to you when you go to them. But not the department I work in. I do feel like I'm a part of Health Catalyst, just not the department Iwork in - it's a strange feeling.