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      Health Catalyst

      Engaged Employer

      Health Catalyst reviews

      3.3

      44% would recommend to a friend

      (782 total reviews)
      avatar

      Ben Albert

      28% approve of CEO

      24% positive business outlook

      Ratings by demographic groups

      Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      782 reviews
      2.0
      Dec 28, 2022

      A great startup that never quite found its focus

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Transparency from leaders, especially in the early years, was awesome. Things have become more opaque over the years, unfortunately. CEO truly cares about each individual. He ensures the company does right by all employees, especially if you are laid off. Parental leave benefit is amazing.

      Cons

      This is so hard for me, as I've loved my time at Health Catalyst, but over the last several years things have really started going downhill. The big theme for my cons is that Health Catalyst doesn't seem to know what it wants to be. They've had major pivots every couple years, and the reorgs are seemingly endless. Leadership experience is lacking, especially in the commercial software space. The CEO and COO, who are making all the prioritization decisions, just seem to be making it up as they go to see what sticks. So many projects have been scrapped after spending millions and millions on unchecked projects. I don't believe the CEO or COO have a background in the healthcare space, and the founders have bailed now that they've made their money from the IPO. The C-suite organization is bizarre. For some reason everyone reports up through the COO (even the CTO). The CEO and COO are tight from prior business ventures, and the COO is running essentially unchecked. He is not being held accountable, and no one seems willing to question anything from him, as they've seen that those that do are swiftly removed from the company. The company avoids discussing bad news, so employees rarely get an opportunity to discuss what can be done to improve.

      avatar
      Health Catalyst Response
      3y
      Thanks for your comments. I have to admit that this was a difficult review to read, but I am grateful you shared your perspective and for your eight years of contributions at Health Catalyst. We try to live up to all of our operating principles and cultural values, and I apologize when we fall short. I wish you all the best in your future endeavors.
      5.0
      Dec 20, 2022

      Conscientious CEO

      Data support tech
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health Catalyst has extremely strong business ethics

      Cons

      Concern that business culture depends on current CEO — what happens if/when he retires?

      avatar
      Health Catalyst Response
      3y
      Thanks for your thoughtful questions and more than five years of contributions to our company’s success. As part of the Health Catalyst Board of Directors’ work, we have succession plans for my role. Rest assured that I consider consistent alignment with cultural principles and values to be the most important factor when thinking about our next CEO and other senior leaders at Health Catalyst. And I’m grateful to have been engaged in this work for the past more than 12 years, and I plan to continue to be engaged in this work for many years to come. Health Catalyst’s mission is bigger than any one of us, and the mission is meant to continue forward for decades to come. We are striving to be built to last as a company, which also means that the company is never dependent on any one person, and I have great confidence in our team members to continue forward in pursuit of this important mission for many years, and even decades, to come.
      1.0
      Dec 16, 2022

      Overworked

      Executive assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Long hours - lots of work

      Cons

      Leader was great leader but he left too

      avatar
      Health Catalyst Response
      3y
      Thanks for your comments. I’m unsure how to interpret “Market ceo runs people off,” but apologize when we fall short of living up to our values and operating principles. I wish you all the best.
      Viewing 205 - 207 of 782 Reviews
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      ReviewsHealth Catalyst reviews

      Glassdoor has 845 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.