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      Health Catalyst

      Engaged Employer

      Health Catalyst reviews

      3.3

      44% would recommend to a friend

      (784 total reviews)
      avatar

      Ben Albert

      28% approve of CEO

      24% positive business outlook

      Ratings by demographic groups

      Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      784 reviews
      5.0
      Mar 10, 2020

      No company has a better culture and leadership team

      Senior data engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health Catalyst has the best leadership of any company I have ever worked for. They live firmly by their mission statement, and believe strongly in what they are doing. Employees and colleagues are incredibly bright and great at what they do. They care deeply about their employees and try to make sure they feel heard and are happy. You will hear me complain a bit about the bonus structure in the Cons list but overall I STRONGLY recommend Health Catalyst to anyone looking for a great career, and the other incentives, although pretty similar to other surrounding Utah tech companies, are really great.

      Cons

      I don't feel that the bonus structure is created in a way that it is a welcome incentive to work. I am not alone in this feeling, and as the bonus is completely collective, and although leadership may disagree with the following statement, I (and many others) strongly feel completely powerless in moving the needle on the bonus in any way. I have never received a bonus of less then 100% before coming to Health Catalyst because of my strong work ethic, but since coming every quarterly bonus has been more and more disappointing. It is just a bit disheartening when you decide to join a company looking at the total "built in" compensation and I just have not been prepared to receive lower bonus compensations. And here I will make my last point, I don't understand how one of the strongest and fastest growing companies in Utah, posts a company bonus of less then 45%. This would indicate to me personally of a failing grade and that I and others are under preforming which I assure you is not the case. So, don't let this discourage your interest from Health Catalyst. It didn't work out for me, because I had the wrong expectations up front, but it can work out for you, just make sure you "total built in compensation" is salary based and put little stock in the bonus as it may be near non-existent.

      avatar
      Health Catalyst Response
      6y
      Thank you for this thoughtful review and feedback. I'm very happy to hear of the positive elements of your experience thus far at Health Catalyst, and thank you for your kind words regarding the leadership team. I agree with you regarding the talent and dedication of our teammates, and I'm also happy to hear that the benefits are positive. I also very much appreciate your feedback regarding the bonus structure of the company. And I acknowledge that there is downside to our current bonus structure which, for many years now, has been nearly entirely focused on companywide performance. I believe there are many positives of this team-based approach to bonuses. But there are also downsides, and as we grow and mature as a company, it's important for us to be open to updating and changing "practices" while also remaining true to "principles". Over the years I've tried to think carefully about whether the team-based bonus is closer to a "principle" or a "practice", and we have debated this as a leadership team as well. In a recent 1:1 with a long-time colleague, teammate and fellow-leader at Health Catalyst, we had an interesting and reflective discussion of learnings along the way of our nearly decade-long work together at Health Catalyst. One of the learnings I shared was the realization that almost every topic and decision of significance turned out, when I really understood it, to be along a spectrum, rather than being more "digital" or clear-cut "yes" or "no" or "always" vs. "never." Navigating through where we should fall on a spectrum, with an acknowledgement of ambiguity, judgment, and decisions based on limited data, has been an experience that has repeated itself thousands of times throughout the years. And the structure of the bonus is also on this spectrum. I believe the way we approach the bonus is a practice that can and should be modified over time as our circumstances change. As we make updates to the bonus, we should also be informed by and guided by a balanced view of timeless principles. Perhaps all of this is a convoluted way of sharing with you that I'm open to and in the process of pondering, with active dialogue with our leadership team, how we might consider evolving the bonus structure over time to potentially include some individual-specific components. And I also would like to move towards a more consistent higher-percentage-of-target bonus payout over time, which is also extra challenging as our company also works towards profitability. One of the benefits of moving to an annual bonus payout cadence is that this provides us with some time and space to consider the bonus structure, and to potentially utilize some of 2020 to iterate on some ideas that can inform our structure moving forward. We'll discuss this more in depth during today's All Team Member meeting, and will keep working on this in the weeks and months ahead. I do believe there may well be a place for a portion of the bonus to be based more on items that an individual has more direct control over, with another portion remaining tied to the companywide performance. Finally, thank you for your encouragement regarding transparency. We'll try to actually increase our transparency and frequency of communication in challenging times like our current COVID-19 situation, with weekly all-team-member meetings and written updates from me every few days, in addition to encouraging all managers to conduct weekly video one-on-ones with every team member. We will make it through this and many other challenges, together, in the weeks, months and years ahead. Thank you again for choosing to join Health Catalyst! Best, Dan
      4.0
      Jan 7, 2020

      Overall GREAT, but Looking for More Support

      Individual contributor
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am overall extremely happy and proud to be a part of Health Catalyst. I value our committed, caring team and constant opportunities to grow personally and professionally.

      Cons

      I do however feel that some of the expectations my manager and team currently have for me are unrealistic and that I'm not set up for success. I don't always have the team behind me to carry out our responsibilities, so last-minute fixes and solutions tend to fall on me. I accept this on occasion but don't think it's a sustainable practice. My manager is not always understanding; they claim when they had my role, they did all I do plus more. This isn't true from my perspective, and it certainly isn't true of the individual who had a role similar to mine previously, as their responsibilities were more limited compared to mine. I've also been compensated only nominally for my promotion, which makes the unrealistic expectations feel even more burdensome.

      avatar
      Health Catalyst Response
      6y
      Thank you for sharing this review and feedback, and for choosing to join Health Catalyst! Thank you also for asking the question of how to receive more support from People Operations to deal with a difficult situation. I would encourage you and any other team member facing a similar issue to feel comfortable reaching out directly to Linda Llewelyn, our Chief People Officer. She will listen carefully, treat this information confidentially, and then she and potentially others in People Operations can privately help work through this situation with you. Thank you again for joining Health Catalyst! Best, Dan
      3.0
      Dec 22, 2019

      Good Company, needs work at a management level

      Professional services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, work remote, positive attitude. CEO is fantastic.

      Cons

      Even if you are ambitious it seems to be who you know and the timing of those interactions in order to go somewhere in the company. Past work experience seems to mean next to nothing and it's certainly not reviewed much (nor is the history of your previous work communicated) as you move from one client to the next. I was asked to move to a client from where I was at because a resource left (which was a sacrifice on my part, in my opinion), then I did the things the client requested to their satisfaction, was praised by management and....that's it. Just keep chugging along and some day we will remember you, seems to be the attitude. As I talk with other members of professional services, some where waiting to be assigned for a month or more and literally going crazy for that period of time. I also experienced this problem for some time in the last couple of years. Advice: don't let someone sit too long before they move on... usually to another company.

      avatar
      Health Catalyst Response
      6y
      Thank you for sharing this feedback, and I'm glad to hear that your experience regarding our benefits, our remote work and the positive attitude of teammates has been meaningful for you. Thank you also for your kind comments directed towards me. Thank you also for highlighting that your experience regarding career progression and recognition for your hard work has been less than ideal. I want you to know that we as a leadership team feel a strong, consistent desire for your experience to be better than what you described in your review. One hope that I have is that a few of the added team member recognition elements which took quite a bit of time to receive board approval and be in a position to implement, which happened at the end of 2019 and early this year, will have positively impacted and potentially addressed your concerns. This included the year-end spot bonus to every team member, in recognition of your central contributions to our success; pay increases for every team member as of January 1, 2020, and the conclusion of our most recent promotion-review process, which resulted in 40% of our team members qualifying for a promotion in total in the year 2019. In addition, the equity grant that leadership team members communicated to each team member who had been with Health Catalyst for at least a year, represented, in many cases, the highest-value grant that team members may have ever received during their tenure at Health Catalyst. We strongly advocated for each of these items precisely to improve the sense of recognition and gratitude that we express to each team member at Health Catalyst. I deeply believe that our company's success is directly tied to the commitment, dedication and great work that each of our team members contributes each day. Your work directly interfacing with clients, ensuring their success, continually working to help our company fulfill its commitments to customers, is central to our company's success. And I personally want to thank you and recognize you for that work. And I sincerely hope that each of the additional recognitions I listed above, which should have flowed to you over the past three weeks, will have tangibly demonstrated our gratitude to you. I agree strongly with your advice as well. Each day, as people managers and leaders, we must be working hard to serve, support, and advocate for the team members for whom we have stewardship responsibility. We will never be finished with this important work. And if we do not fulfill this responsibility at a world-class level, we may well face the consequence of losing these teammates to another company. I will continue to emphasize the centrality of the servant-leadership work of every people manager in our weekly Extended Leadership Team meetings, in which every people manager is invited to participate. We'll also emphasize it in the annual 360-degree feedback process. Thank you for your dedication and commitment these past nearly 4 years with Health Catalyst. Your work has made a significant, meaningful impact, and for that I am sincerely grateful to you. Best, Dan
      Viewing 265 - 267 of 784 Reviews
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      ReviewsHealth Catalyst reviews

      Glassdoor has 847 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.