Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Health Catalyst

      Engaged Employer

      Health Catalyst reviews

      3.3

      44% would recommend to a friend

      (784 total reviews)
      avatar

      Ben Albert

      28% approve of CEO

      24% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      4.0

      Work/Life balance

      3.9

      Culture & values

      3.3

      Senior management

      3.3

      Compensation and benefits

      2.9

      Career opportunities

      Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      784 reviews
      5.0
      Jan 4, 2019

      Wonderful mission-driven company with some growing pains

      Analytics director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health Catalyst has a mission to transform healthcare. It is evident that the senior leaders and most team members share in the vision . It is wonderful to come to work today and work towards that goal. I truly believe that most of my co-workers feel the same way. Another part of Catalyst's mission is to create a great place to work. Catalyst has many wonderful benefits: unlimited PTO, generous Maternity/Paternity leave, work from home, generous reimbursements on things ranging from education to home office setup, and much more. More than that, senior leadership cares about each team member's experience and growth, and that usually trickles down to all levels of the company. I never feel like Catalyst doesn't have my back in the decisions I make, or the challenges I face....even if they are personal challenges not related to work. Catalyst cares about improving, and it is likely that even the "cons" in this review will be discussed in the next all team member meeting. We experience A LOT of change at Catalyst, but I never feel like it is frivolous change....it is always with an eye towards improving. The absolute best part of working for Catalyst is the senior leadership (most especially the CEO). I know that whatever challenges we face (and there are many) the leadership team will eventually figure it out. I can't overstate how refreshing it is to work for a company where I can feel confident in the senior leadership. I know our leaders our committed to both aspects of our mission mentioned above, and that gives me the confidence to trust that they will figure things out. The biggest compliment I can give to Catalyst is that I truly hope to spend my entire career here. Catalyst is going to accomplish great things and I want to be a part of it.

      Cons

      Catalyst is a very high-growth company and that can lead to many challenges. The department of which I am a part has doubled in size in the last year (roughly 65 to 130 team members). Because of this rapid growth it can sometimes feel like we are running around with our hair on fire. The infrastructure/operations team has done a great job, but there are too few of them. Catalyst has been a place that has always emphasized a flat structure, but I don't think it is working as well as a more traditional hierarchical structure would work. I would like to see more investment in operations roles, leadership roles, and training for both leaders and individual contributors. To be fair, I have heard that some of this should be coming in 2019. Management's commitment to employee satisfaction is a double-edged sword, often management is too lenient/not engaged in leading the troops (this could be due to the aforementioned "hair on fire"). There are those among us who I would designate as not the right fit for Catalyst, perhaps as much as 10-20% of team members I have encountered. These are individuals who are either don't "get it", don't "want it", or don't "have the capacity to do it". In many cases these are individuals that do enough to avoid major criticism, but not enough to make our company great. I would love to see more of an effort to coach these individuals up or out. Finally, I would like to see mid to low-level managers connect the day-to-day work more to the mission/strategy of the company. In the services organization it is easy to lose sight of the big picture as we are stuck in the day-to-day minutia. The thing that makes our company different is our mission. Leaders should have clear understanding of how the work of their team contributes to the mission. Likewise, decisions should be made (and probably are) to support the senior leadership's strategy; these decisions should be thoroughly explained through that lens so that the rank and file can understand why they are being asked to do what they are being asked to do. Also, this cuts both ways and the rank and file should ask questions until they understand why.

      avatar
      Health Catalyst Response
      7y
      Thank you for your kind words and for this detailed review with insightful feedback. And thank you for filling the critical client-facing role of Analytics Director, and for contributing to the company's success for more than three years. I am heartened to hear of your desire to work at Health Catalyst for a very long time. We have to work every day to live up to your perspective, and know that I will work every day to try to do so. I find your constructive feedback resonant in many ways. As we scale and mature as a company, I believe you are correct that we will need to implement more structure and more process in what we do. We still also want to retain a fundamental trust in our team members to make principle-based decisions and to feel supported in doing so. I also understand your perspective regarding ensuring every team member is committed to the mission and contributing at an exemplary level. We do need to expect high performance and not shy away from difficult conversations if there is a performance issue, while also following our practice of enabling second chances in many cases. Finally, I agree strongly with the importance of developing great leaders at Health Catalyst. The 360-degree feedback process completed in December 2018 gives us an opportunity to make this a significant area of focus for 2019. We will discuss this in today's All Team Member meeting. Thank you again for your feedback and for your many leadership contributions to our success. Best, Dan
      5.0
      Nov 12, 2018

      Best job I have had in a long time

      Senior vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have worked in a lot of organizations (large/small, for-profit/not-for-profit, old/young...) and have managed to collect plenty of scar tissue over the years (and gray hair) throughout my career (largely in technology). As a result, I have seen a lot of leadership teams, strategies (or lack thereof), markets, visions...I have never been more excited about the future than now with Health Catalyst. That is not to say there are no challenges (see cons response). However, what I is increasingly impressive is the leadership determination to live and teach the culture. I have never had more confidence in a leadership team. Typical challenges of being a fast growing company: learning to plan AND be nimble, learning to identify new opportunities AND focus, learning to sustain a culture AND make refinements as needed, learning to help clients be successful AND develop a sustainable economic relationship, learning to find AND develop AND retain great talent.

      Cons

      Team members who don't really embrace the cultural values: humble, hungry, and smart. Fortunately, there are very few such team members and leadership seems determined to either help people learn the cultures or find opportunities elsewhere where the culture might fight them better.

      avatar
      Health Catalyst Response
      7y
      Thank you for your comments and for your confidence and support. I appreciate it. And thank you for choosing to join us, and bring your wealth of experience with you. We will remain focused on the mission and on the values and culture, and strive to live up to the Health Catalyst Way. We'll also try to acknowledge when we fall short, and then work hard to improve. Best, Dan
      5.0
      Oct 5, 2018

      I expect to be here a long time

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Remote-friendly workplace: I come into the office only two to three times a month - Results-oriented: if you get things done, nobody cares how or when - Great benefits: health, dental, home office, fitness, tuition/education, parental leave, PTO - Strong internal advocacy for women and LGBT employees - Great corporate mission: saving lives is as important as saving money - Trustworthy execs: honesty and transparency start at the very top, and payroll is *always* made on time

      Cons

      - Education budget is not always as advertised. Your department lead may decide certain things aren't covered. You still get more benefits here than you'd get anywhere else, but prepare for occasional disillusionment. - Salaries are not highly competitive. This is by design. The company is committed to pay better than the industry average but not so high that you can't easily find a bigger paycheck somewhere else. - Not all teams are created equal. Some teams are so high-strung and bureaucratic that I would quit if I had to work for them. - The hiring process is a complete flaming mess. It includes several grueling marathon interviews and a time-consuming take-home project. Hiring decisions take weeks, during which time you might not hear anything if you don't reach out.

      avatar
      Health Catalyst Response
      7y
      Thank you for sharing this feedback. I appreciate the detail in both the positive categories and in the areas where we need to improve. We'll keep emphasizing the point that the education budget needs to be consistently available as a company-wide benefit that should not be dependent on individual departments or groups feeling there is budget. It is appropriate for the team member to have a conversation with their manager to jointly confirm that what is being considered will be an appropriate use of the education benefit, but there we have also asked managers to err in favor of support to the requesting team member. We're also trying to strengthen the consistency of managers' performance and excellence. We are rolling out the 360-degree feedback process and are on track to be completed by the end of the year, which will help us understand areas to address where there may be some improvement opportunities. Also, I appreciate the feedback regarding the interview process. Your comments and some others caused me to read and review the interviewee feedback here on Glassdoor, and I can see that those review ratings have decreased over the past year or so. I just asked three Leadership Team members to conduct a review of our interview and hiring processes, to review all the feedback we've received, and to develop recommendations for improvement companywide. We will work to improve here. Thank you again for taking this time, and for contributing to our software engineering capabilities here at Health Catalyst, for more than a year now. I sincerely appreciate your commitment to the company. Best, Dan
      Viewing 283 - 285 of 784 Reviews
      Related searches: Health Catalyst jobs | Health Catalyst salaries | Health Catalyst benefits | Health Catalyst interviews
      ReviewsHealth Catalyst reviews

      Glassdoor has 847 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.