HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(947 total reviews)
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Scott Cutler

31% approve of CEO

53% positive business outlook

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 947 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

947 reviews
2.0
Aug 23, 2025
Recommend
CEO approval
Business Outlook

Pros

The industry is absolutely ripe for disruption and creativity — healthcare and fintech have extraordinary low bars. Many people who still remain after multiple RIFs in 2025 and elected departures are hard-working, kind, and mission oriented. Remote-first (for now) Solid benefits and generous HSA match

Cons

As mentioned in the title, the company has straight up lost any remaining soul it had left. No one on the current c-suite team has experience in consumer directed benefits, nor do they have interest in actually understanding what real growth takes. Instead, leadership focuses on boosting their individual profiles and egos, pushing hard on a technical innovation that ignores what the core customers and audiences are actually (and literally) asking for. Because of the many silos, CEO ego, and clear lack of actual product improvement to the very fractured member experience, people who speak up and push back are being burnt out or pushed out. And diversity from just about every angle is low low low. The group think is showing.

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HealthEquity Inc. Response
9mo
Thank you for taking the time to share your honest feedback. It speaks volumes about our teammates that even through challenges, you’ve found people who are kind, hardworking, and rooted in our mission. We also hear your frustrations. Change is never easy, and we know it can feel disruptive, but please know that hard decisions are made with care, guided by the best intentions and a long-term strategy to support both our teammates and, most importantly, our members who trust us. We care deeply about our members and about building a company that serves them well. Feedback is always welcome and helpful in guiding where we focus.
2.0
May 27, 2022

COO is the problem

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are good. Health Benefits (with the exception of a National Benefits provider), HSA contributions, and 401k matches are solid. PTO accrual is poor. The people you work with on a day to day are some of the smartest, kindest, caring people out there. Lots of room to grow. The work itself is interesting and diverse.

Cons

To be honest I am worried for my job to post this but I don't really know how else to share how I am feeling. This used to be one of the best companies to work for and my rating would be a 4 or 5. Great leadership in the CEO and Founder. It wasn't without challenges but they all felt manageable and I felt trusted. A lot of people will say the decline happened with the acquisition of WageWorks but it really started when Ted Bloomberg joined as COO. He is controlling that everyone feels like that have run everything by him. He says horrible and degrading things about people who aren't in the room. He doesn't care about the people or the culture just that he looks good. There is no accountability to his actions or how he treats others. Additionally, he has run out many people who are smart, driven and actually care about the experience of Clients and Members simply because they disagreed. That is one the core values of the company. The company talks about "Purple" and the values a lot. I'm not sure if I could find one person beyond Ted and his cronies that would say Ted is a "Purple" human.

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HealthEquity Inc. Response
3y
Thanks for leaving us a review. We’re glad to hear that you love the people you work with and have found a lot of room to grow. We love our team members as well and know that with all the changes we are making as a company, will continue providing more room to grow. We’re sorry to hear you feel our COO is less than Purple. We take this to heart very seriously and will provide this feedback to our Interim Chief People Officer and senior leadership. We want to make positive changes on how our teammates feel as much as we can, and your feedback will help us to do just that. If you would like to share any additional thoughts or concerns, we highly encourage you to reach out to our Interim Chief People Officer or the people team at people@healthequity.com.
2.0
Apr 4, 2022

Hardly “Purple”

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generous holiday schedule and PTO allowance. Competitive HSA and 401(k) match.

Cons

The company has ONE priority. Acquire as many competing organizations as possible. Every few months we get an email informing us of a new acquisition. Before we even begin integrating one, they have acquired another. As a result of this, we have a lot of people with a lot of questions, and there are very rarely answers. The company reorganizes teams and leadership every 20 minutes. This makes it incredibly hard to grow within your role and advance, as you report to a new leader constantly. Turnover is higher now than it has ever been, and leadership doesn’t seem to be asking why. If they are asking, then they aren’t listening. Workloads increase more and more every day, yet compensation remains the same. Many of us have worked harder in the last 12 months than ever before, but received a lower review score and raise than we deserved. They tell us every day how much we are appreciated, yet they refuse to invest in us in a manner that would improve our lives. We are set up for failure, and penalized when we don’t succeed. They preach “Be Remarkable” and “Purple Passion” yet our ability to service our clients adequately is becoming impossible. And our clients and partners are noticing. This feels like a sinking ship. In the last 2 years, I haven’t seen anything to give me any optimism that this is a place that I will find a fulfilling career. The benefits are generous, yes. But I dread logging in for work every morning because it feels like every week, a bigger storm is on the horizon. But I’m sure the shareholders are happy as long as we are growing our client volume. Service be damned, we will monopolize this industry.

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HealthEquity Inc. Response
4y
Thanks for your candid review; you seem to be a dedicated part of the team, and we are grateful you took the time to speak up. HealthEquity has experienced a lot of growth, and our leadership is working diligently to continue to make our team member work experience a remarkable one. We will share your review with our leadership team, and we encourage you to share your concerns with your leader or your people business partner whom you can email at people@healthequity.com.
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Glassdoor has 979 HealthEquity Inc. reviews submitted anonymously by HealthEquity Inc. employees. Read employee reviews and ratings on Glassdoor to decide if HealthEquity Inc. is right for you.