HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)
avatar

Scott Cutler

33% approve of CEO

53% positive business outlook

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

949 reviews
4.0
Aug 8, 2023

Started great, ended fast

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was a great place to work with great co-workers.

Cons

They lost their vision - Purple was just a saying and no longer action

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HealthEquity Inc. Response
2y
Thank you for taking the time to leave us a review. Our teammates are the magic of HealthEquity! Being Remarkably Purple is in the DNA of this company. Although culture may evolve as the needs of the business change, we will always place incredible value on our teammates!
2.0
Jul 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay is okay, decent benefits. Diverse workforce.

Cons

Micromanaged and handled like a toddler. While you don't have a script you do have a bunch of stuff you have to say or you will be hammered on it. You will be questioned about every second of every shift. Need a moment to breath between back to back to back aggressive calls? Too bad. They try to act like a progressive company (diversity is a plus) but they struggle to actually be progressive when it comes to workloads and how they treat team members. Supervisors can be helpful but it seems like the training they go through tells them to be super sweet and is so artificial and offputting. All of this is not to mention that it is a customer service job and all the "fun" that goes with that. Definitely not the worst job you can get if you're in a pinch but feel as free as they do to look elsewhere.

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HealthEquity Inc. Response
2y
Thank you for leaving a candid review of HealthEquity. The diversity of our team plays a huge role in creating our well-loved culture! We are sorry to hear that your personal experience has fallen short of Remarkable. HealthEquity strives to encourage a healthy work-life balance and clear expectations. We hope you take the time to express your feedback and concerns to your People Business partner so that they know how to best support you. We're always looking to improve create better experiences for our team members. Keep your eyes out for new development and career pathing programs.
5.0
Jul 25, 2023

Great Company

Recommend
CEO approval
Business Outlook

Pros

Really Great Company to work

Cons

No cons i can think of

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HealthEquity Inc. Response
2y
Thank you for a great review of HealthEquity!
Viewing 298 - 300 of 949 Reviews

Glassdoor has 982 HealthEquity Inc. reviews submitted anonymously by HealthEquity Inc. employees. Read employee reviews and ratings on Glassdoor to decide if HealthEquity Inc. is right for you.