Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 979 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 53% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Director (12) , Member Services Representative (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 125 reviews)); "Great people and a good company that truly believes in its product." ((in 56 reviews)); "Great Team members" ((in 40 reviews)); "Work life balance was great" ((in 37 reviews)); "Pay was great" ((in 34 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"New CEO directs large layoffs in all departments and did it strategically so they didn't have to provide state warn notices." ((in 20 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 15 reviews)); "Awful managers." ((in 14 reviews)); "average salary compensation and lack of pay transparency" ((in 12 reviews)); "Upper management has lost touch with the front line workers." ((in 11 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What HealthEquity Inc. locations have received the highest employee ratings?

Price , Atlanta , Phoenix , Louisville , Irving , Draper , Milwaukee , Dallas

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HealthEquity Inc.

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(947 total reviews)

Scott Cutler

31% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 947 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

947 reviews

3.0

Oct 13, 2025

Instability

Marketing manager

Recommend

CEO approval

Business Outlook

Pros

I have a great team, although we are very siloed.

Cons

There has been a lot of organizational instability happening from lay-offs and depts being eliminated and replaced with "overseas outsourcing." This has caused much internal strife and instability during a time when resources are already constrained.

HealthEquity Inc. Response

7mo

We appreciate you sharing your honest perspective and the care you have for your team. Change can be hard, especially during times of transition, and we know it takes time to adjust. Our goal remains the same - to build a strong, values-driven culture that supports our teammates and helps us deliver the best possible experience for our members. Thank you for the work you do and for being part of our journey forward.

4.0

Oct 9, 2025

Pay is ok

Member services associate

Recommend

CEO approval

Business Outlook

Pros

Life balance and room for growth

Cons

Informational pages used to help with calls are out of date the majority of the time.

HealthEquity Inc. Response

7mo

Thanks for sharing your feedback! We’re happy to hear you’re finding balance and growth in your role. We appreciate the note on keeping resources up to date. That’s an area we’re actively working to improve so teammates have the right info at their fingertips.

4.0

Sep 29, 2025

Wonderful Company

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits, Remote, Great Hours (If you do good work), PTO, VTO,

Cons

Employee calls for FSA, and HRA. You take at least 80 calls a day or 100 during open enrollment. About 80% of the call are from Angry members who don't understand FSA and HRA.

HealthEquity Inc. Response

7mo

Thanks for sharing your experience! We’re glad to hear you value the flexibility, benefits, and time-off opportunities. We know open enrollment and FSA/HRA calls can be challenging. They’re also such an important part of helping our members better understand their accounts. We appreciate the care and patience you bring to every interaction.

Viewing 40 - 42 of 947 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Sr Contracts Administrator

AVP Corporate Reputation & External Communications

Mgr Software Engineering

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HealthEquity Inc.

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Instability

Pay is ok

Wonderful Company

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