Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 979 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 53% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Director (12) , Member Services Representative (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 125 reviews)); "Great people and a good company that truly believes in its product." ((in 56 reviews)); "Great Team members" ((in 40 reviews)); "Work life balance was great" ((in 37 reviews)); "Pay was great" ((in 34 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"New CEO directs large layoffs in all departments and did it strategically so they didn't have to provide state warn notices." ((in 20 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 15 reviews)); "Awful managers." ((in 14 reviews)); "average salary compensation and lack of pay transparency" ((in 12 reviews)); "Upper management has lost touch with the front line workers." ((in 11 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What HealthEquity Inc. locations have received the highest employee ratings?

Price , Atlanta , Phoenix , Louisville , Irving , Draper , Milwaukee , Dallas

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HealthEquity Inc.

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(947 total reviews)

Scott Cutler

31% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 947 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

947 reviews

4.0

Sep 25, 2025

Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits Culture Management Remote first

Cons

I’m a recent hire so have not made enough observations yet.

HealthEquity Inc. Response

7mo

We’re so happy to hear you’re enjoying the culture, benefits, and remote-first flexibility! Welcome to HealthEquity, we’re glad you’re here and excited for all the remarkable things ahead.

5.0

Sep 17, 2025

Job Satisfaction

Service delivery manager

Recommend

CEO approval

Business Outlook

Pros

I enjoy working from home

Cons

Have room for improvement on laying out processes

HealthEquity Inc. Response

7mo

Thanks for sharing your feedback! We’re glad you’re enjoying the flexibility of working from home and appreciate your thoughts on process improvements. It’s something we’re always looking to refine as we grow. Grateful to have teammates like you helping us make HealthEquity even better!

5.0

Sep 6, 2025

Fantastic Company (made recent strategic changes for the better)

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Great benefits and work / life balance Quickly removing non performing employees / staff that don’t deliver or don’t align with new goals. Focused on improving member experience (was not under old CEO) Great technology modernization (was not supported under old CEO)

Cons

Improve new talent processes to account for the “complainers” in this forum. Get ahead of external talent marketing .. don’t let these non performers that were laid off.. affect our ratings.

HealthEquity Inc. Response

7mo

Thanks for taking the time to share your thoughts! We love hearing that our focus on modernization, member experience, and balance is making a difference. Change isn’t always easy, but it’s exciting to see teammates leaning in and helping shape what’s next. Appreciate your positivity and partnership as we keep moving onward and upward together!

Viewing 43 - 45 of 947 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

AVP Corporate Reputation & External Communications

Sr Contracts Administrator

Mgr Software Engineering

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Great Company

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Fantastic Company (made recent strategic changes for the better)

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