HealthEquity Inc. reviews

Upper level executives are extremely out of touch with the teams that work under them and what their processes are. Lack of communication combined with micromanagement and a heavy workload will always cause burnout. I know I wasn’t the only one experiencing this either. The sad reality is that the pay isn’t nearly competitive enough to tolerate that level of burnout. In the last year, I only saw a 1.5% pay increase. It’s even more comical if you consider the fact that within the last SIX years of working here, even after moving up three positions, the highest pay increase I received was a whomping 2.5.%, MAYBE even 3% total. Management has been confronted about the low pay multiple times during All Hands Meetings and each time they have replied stating that pay increases are “merit” based, which isn’t true considering that new hires are paid significantly more than tenured employees.

HealthEquity used to be a great company to work for but with the acquisition of wage works it has become a hot mess. No one in upper management cares about the team members and how things are not working. We keep buying more companies and can't keep up and we are running HealthEquity into the ground.Spend some time with the lower level employees and understand their jobs and what they do. Stop acquiring more companies until we can get the wage works acquisition figure it out. The training in my department is very very poor and it's affecting job performance, no one seems to care about the training.