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      HealthEquity Inc.

      Engaged Employer

      HealthEquity Inc. reviews

      3.2

      53% would recommend to a friend

      (948 total reviews)
      avatar

      Scott Cutler

      33% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 948 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Reviews by job title

      948 reviews
      1.0
      May 13, 2016

      Health equity Is a joke

      Member services specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Purple culture is great in theory. Promotes from within. There is always free food.

      Cons

      Not everyone can enjoy the purple culture because you are tied to your desk by the phone. Hire experienced management - don't just hire someone because you're friends with them. Hire for merit. Training is informative but sometimes (often) the trainer gives wrong information and despratly lacks the real world calls you get from members. There is way too much micromanaging. We're all adults, treat employees as such a day with more respect. Trying to get time off is the worst! They preach to be empathetic to members but there is no empathy for employees. Getting time off is next to impossible.

      1.0
      Jun 25, 2015

      Member Services

      Member services specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, training, company activities, subsidized healthy snacks. HSA contributions, wellness programs. My individual supervisor was great.

      Cons

      Negative work enviroment, micromanagement, heavy work load and no time to complete tasks except before or after shift. Every other supervisor attempted to micromanage me and control my every move. No time off phones, call after call.

      avatar
      HealthEquity Inc. Response
      10y
      Thank you for your review of HealthEquity on Glassdoor. We appreciate hearing from our team members so that we can better create the positive working environment that we strive for. We have reviewed your concerns and will take them into consideration as we continue to grow the business. The Member Services opportunity is one that gets busy and stressful at times so we appreciate all our team members contributions in that department. While I am disappointed to hear about your experience in the role, I can ensure you that we take these reviews seriously and take action to create a more enjoyable working environment. Thank you for your contributions to Member Services and to HealthEquity.
      1.0
      Jun 8, 2025

      Good while it lasted,

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The teams were great and I had some of the best coworkers I've ever worked with. Managers that held their ground. PTO was nice.

      Cons

      Scott and the new upper management do not care about the values that made this such a great place to work. It was tone-deaf to be gloating about how well everything went in Q1, considering you had pointlessly cut teams and departments just a week prior. This was a role I wanted to be in for the long haul but I guess that was just unrealistic.

      avatar
      HealthEquity Inc. Response
      11mo
      Thank you for sharing your experience. We’re glad to hear your time with your team and leaders was meaningful, and we regret to hear it didn’t end the way you had hoped. Decisions that impact teammate roles are never made lightly. They’re made with a focus on the long-term health of the company and our ability to serve members well into the future. We're working hard to stay rooted in our values as we grow. We appreciate your contributions and wish you all the best ahead.
      Viewing 43 - 45 of 948 Reviews
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      ReviewsHealthEquity Inc. reviews

      Glassdoor has 980 HealthEquity Inc. reviews submitted anonymously by HealthEquity Inc. employees. Read employee reviews and ratings on Glassdoor to decide if HealthEquity Inc. is right for you.