Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 980 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 53% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Director (12) , Member Services Representative (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 120 reviews)); "Great people and a good company that truly believes in its product." ((in 49 reviews)); "Great team members" ((in 40 reviews)); "Pay was great" ((in 38 reviews)); "Good Work/Life Balance" ((in 32 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"They show their "purple culture" through constant layoffs." ((in 22 reviews)); "Awful managers." ((in 14 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 11 reviews)); "training is definitely valuable, but it would be even better if we received additional compensation for taking on these extra responsibilities." ((in 8 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(948 total reviews)

Scott Cutler

33% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 948 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

948 reviews

1.0

Feb 22, 2024

Terrible company

Human resources

Recommend

CEO approval

Business Outlook

Pros

Unlimited PTO and good insurance

Cons

Very dysfunctional management is constantly changing, job titles or constantly changing, Legal is way to involve and everyone complains regarding one lawyer but nothing is done to stop her behavior.

HealthEquity Inc. Response

2y

Thank you for dedicating the time to provide a review of HealthEquity. We hope you had the opportunity to share your insights and feedback with your people business partner prior to your departure, as we are continually seeking avenues for improvement. Your contributions have been valued, and we extend our best wishes in all your future endeavors.

2.0

Jul 27, 2023

Could be special but falls well short.

Member service specialist

Recommend

CEO approval

Business Outlook

Pros

Pay is okay, decent benefits. Diverse workforce.

Cons

Micromanaged and handled like a toddler. While you don't have a script you do have a bunch of stuff you have to say or you will be hammered on it. You will be questioned about every second of every shift. Need a moment to breath between back to back to back aggressive calls? Too bad. They try to act like a progressive company (diversity is a plus) but they struggle to actually be progressive when it comes to workloads and how they treat team members. Supervisors can be helpful but it seems like the training they go through tells them to be super sweet and is so artificial and offputting. All of this is not to mention that it is a customer service job and all the "fun" that goes with that. Definitely not the worst job you can get if you're in a pinch but feel as free as they do to look elsewhere.

HealthEquity Inc. Response

2y

Thank you for leaving a candid review of HealthEquity. The diversity of our team plays a huge role in creating our well-loved culture! We are sorry to hear that your personal experience has fallen short of Remarkable. HealthEquity strives to encourage a healthy work-life balance and clear expectations. We hope you take the time to express your feedback and concerns to your People Business partner so that they know how to best support you. We're always looking to improve create better experiences for our team members. Keep your eyes out for new development and career pathing programs.

3.0

Jun 5, 2023

Mid

Sr. software engineer

Recommend

CEO approval

Business Outlook

Pros

The benefits are suitable for this company.

Cons

Lots of shuffling of upper management in the technology side of the company. This has caused lots of pain while we try to align the department

Viewing 79 - 81 of 948 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Intern - Public Policy and Government Affairs

Director, AI Enablement

Sr Data Protection Cryptography Engineer