Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 982 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 52% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 127 reviews)); "Great people and a good company that truly believes in its product." ((in 49 reviews)); "Pay was great" ((in 40 reviews)); "Great Team members" ((in 38 reviews)); "Good Work/Life Balance" ((in 37 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"They show their "purple culture" through constant layoffs." ((in 20 reviews)); "They threw new people on phones with little training and no help." ((in 16 reviews)); "Awful managers." ((in 13 reviews)); "Upper management has lost touch with the front line workers." ((in 11 reviews)); "They do not consider increasing the wages of their current employees as important as offering high compensation to get new employees." ((in 8 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

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HealthEquity Inc.

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)

Scott Cutler

31% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

2.9

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

949 reviews

4.0

Sep 21, 2023

My position

Client consultant

Recommend

CEO approval

Business Outlook

Pros

This company really care about their employees they have amazing perks and benefits they even surprise us from time to time with Random things I would give them a 8/10 I plan on retiring here best opportunity I’ve had you can easily advance if you want a career apply her the will push you if you want to advance nobody will hold you back drive is all you need. And they don’t over work you you can have a work life balance

Cons

Trainings for all departments across the board needs to be better. Is my only issue

HealthEquity Inc. Response

Thanks for leaving a stellar review! We are thrilled to hear that you plan to continue your career at HealthEquity! We care of each and every team member, and appreciate all your contributions. We are also excited to hear that you've had the opportunity to advance your career, as we love to see our team members grow. You'll be excited to know that our learning and development team is working on a road map to enhance development for all team members. We hear you, and hope to give our teammates the tools that they need to grow.

5.0

Sep 21, 2023

Great company to work for

Customer service representative (csr) ii

Recommend

CEO approval

Business Outlook

Pros

Great benefits; salary pretty good; perfect work/home balance

Cons

No downsides to the company

HealthEquity Inc. Response

Thank you for a Remarkable review! We're so happy to have you as an integral part of the company.

5.0

Sep 15, 2023

Wonderful culture and supportive teams!

Client services director

Recommend

CEO approval

Business Outlook

Pros

Working for HealthEquity has been a true blessing! Everyone is supportive and the relationships I have established are truly valued. It takes a village to ensure that our company thrives for our members, clients and brokers and the company is succeeding.

Cons

I do not have any at the moment.

HealthEquity Inc. Response

We're proud to have such wonderful team members who make our remarkable mission and culture a reality! We appreciate your role in helping to move this company forward.

Viewing 283 - 285 of 949 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Director, AI Enablement

Sr Third Party Risk Analyst (TPRM)

Regional Sales Executive

Sr Data Protection Cryptography Engineer

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