HealthStream reviews

3.6

61% would recommend to a friend

(433 total reviews)
avatar

Robert A. Frist Jr.

83% approve of CEO

49% positive business outlook

HealthStream has an employee rating of 3.6 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthStream employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

433 reviews
4.0
Aug 1, 2025

Good Retirement Benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Team work and Collaboration

Cons

sometimes confusing processes and unclear direction

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HealthStream Response
9mo
Thank you for your review and for your long tenure at HealthStream. We’re glad to hear that you experienced strong collaboration and teamwork during your time here. Our HealthStreamers make us successful, and we value the sense of community built across teams. We appreciate your feedback regarding process clarity and direction. Our leaders strive to be communicative and effective in delivering outcomes, and we’re always working to improve how we support team members with tools, communication, and guidance. If you’d like to share more, we encourage you to reach out to HR@healthstream.com.
4.0
Jul 22, 2025
Recommend
CEO approval
Business Outlook

Pros

- Good work life balance - Colleagues easy to work with

Cons

- Below market pay for entry level

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HealthStream Response
9mo
Thank you for your review. We’re glad to hear you’ve had a positive experience with your team and appreciated the work-life balance at HealthStream. Our HealthStreamers make us successful, and we’re proud of the collaborative and supportive environment they help create. We also appreciate your feedback regarding entry-level compensation. While we work hard to provide competitive pay, we understand there may always be room for improvement. We constantly re-evaluate our compensation packages to ensure they remain aligned with industry standards. To further discuss, we encourage you to reach out to HR@healthstream.com.
3.0
Jul 17, 2025

Misaligned Roles and Unclear Expectations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Mission-driven work in healthcare education and compliance. - Many colleagues are passionate and collaborative. - Opportunities to contribute meaningfully, if your role is clearly defined.

Cons

- Roles are often misaligned with job descriptions. - Employees may be hired for one function but expected to take on - unrelated responsibilities (e.g., project management and executive assistant duties) without training, support, or respect for their professional development trajectory. - Managers sometimes interpret boundary-setting or clarification as resistance, rather than a call for better alignment. - This tendency to reconfigure roles on the fly often ignores employees’ strengths and weaknesses, leading to poor utilization and disengagement. - Lack of clarity around responsibilities can lead to burnout and confusion.

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HealthStream Response
9mo
Thank you for your review. We’re glad to hear you found HealthStream’s mission and collaborative environment meaningful. Our HealthStreamers are passionate about improving healthcare by developing the people who deliver care, and we’re proud to see that reflected in your experience. We appreciate your thoughtful feedback regarding role alignment and development. HealthStream leadership works hard to support and recognize team members in their growth, and we are continually working to improve how we define, scope, and communicate roles and career pathways. Input like yours is incredibly helpful to that effort. If you’d like to share more, we encourage you to reach out to HR@healthstream.com.
Viewing 37 - 39 of 433 Reviews

Glassdoor has 468 HealthStream reviews submitted anonymously by HealthStream employees. Read employee reviews and ratings on Glassdoor to decide if HealthStream is right for you.