Does Healthfirst pay their employees well?

According to anonymously submitted Glassdoor reviews, Healthfirst employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Healthfirst. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Healthfirst?

57% of Healthfirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Healthfirst 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Healthfirst?

Manager (32) , Business Analyst (29) , Member Service Representative (28) , Analyst (26) , Care Manager (25) , Customer Service Representative (24) , Director (18) , Support Coordinator (18) , Case Manager (14) , Customer Service Agent (13) , Senior Manager (13) , Care Coordinator (11) , Healthcare Analyst (9) , RN Case Manager (9) , Claims Examiner (8)

What are the pros of working at Healthfirst according to real employee reviews?

"The Benefits are good but pricey" ((in 96 reviews)); "Socially conscience & good pay" ((in 62 reviews)); "Work from home is great" ((in 56 reviews)); "Great agents and people." ((in 50 reviews)); "Salary is good and fair" ((in 42 reviews))

What are the cons of working at Healthfirst according to real employee reviews?

"1) micro management;" ((in 82 reviews)); "Heavy workload, micromanaging, If you have a bad manager there is no growth." ((in 44 reviews)); "Leadership is poor and doesn’t listen" ((in 36 reviews)); "Too many check thieves and favoritism" ((in 30 reviews)); "You also earn a quarterly bonus for the QA (Quality Assurance) calls." ((in 8 reviews))

What are employees saying about Healthfirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Healthfirst layoffs and their outlook for job security at Healthfirst in 2026.

What are the top reviewed Healthfirst locations?

New York , Lake Mary , Orlando , Bronx , Brooklyn , Bayonne , Albany , Charlotte , Philadelphia , Altamonte Springs , Tampa , Queens Village , Queens , Jersey City , Newark , Totowa , Hudson , Elmhurst , Little Neck , Rockville Centre , Staten Island , Florida , Pineville , Dallas , Fort Worth , Houston , Las Vegas , Mountlake Terrace , Portland , Easton

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Healthfirst

Healthfirst reviews

3.4

57% would recommend to a friend

(1,097 total reviews)

Pat Wang

69% approve of CEO

50% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.3

Work/Life balance

3.2

Culture & values

3.1

Career opportunities

2.8

Senior management

Healthfirst has an employee rating of 3.4 out of 5 stars, based on 1,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Healthfirst employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Sep 19, 2014

Think carefully if you want to work here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits: health insurance, pre-tax public transportation

Cons

Work environment, low management culture, promotions are based on personal connections. In general they tend to cheap out and pay less if they can.

1.0

Aug 4, 2014

Strategy Management & Implementation

Dedicated testing office

Recommend

CEO approval

Business Outlook

Pros

You can get ahead if you have the right connections (family, personal, etc). SMI management encourages doing the bare minimum so you ensure you come in at 8:30 and leave at 5:00 every day. No overtime necessary.

Cons

Horrible department (SMI). Motivation and morale is very low. Leadership of the SMI is lacking in many areas and does not care to develop any of their people. Bonuses are a joke here.

3.0

Feb 13, 2014

Top Mgmt. Need to Walk the Walk and Talk the Talk

Manager

Recommend

CEO approval

Business Outlook

Pros

Great colleagues, plenty of interesting and changing tasks, always challenged and salaries are fair compared to the Market especially in Clinical positions. I am here for the long term and want to see this place achieve #1 and more, but good grief - would someone please do something with the poor management.

Cons

Top management talk about great enhancements to our company culture, but then they don't bother to follow it. Lead by example is not a concept they know anything about or just find it to be too much work. It is frustrating to not get a response from management even if you follow-up numerous times. The company also have too many chiefs and not enough support staff - much too top heavy. The staff get burnt out fast because of the work volume and performing 12 hour days or more if unacceptable as a norm.

Viewing 52 - 54 of 1,097 Reviews

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