Does Healthfirst pay their employees well?

According to anonymously submitted Glassdoor reviews, Healthfirst employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Healthfirst. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Healthfirst?

56% of Healthfirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Healthfirst 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Healthfirst?

Manager (32) , Business Analyst (29) , Member Service Representative (28) , Analyst (26) , Care Manager (25) , Customer Service Representative (24) , Director (18) , Support Coordinator (18) , Case Manager (14) , Customer Service Agent (13) , Senior Manager (13) , Care Coordinator (11) , Healthcare Analyst (9) , RN Case Manager (9) , Claims Examiner (8)

What are the pros of working at Healthfirst according to real employee reviews?

"The Benefits are good but pricey" ((in 103 reviews)); "Socially conscience & good pay" ((in 63 reviews)); "Availability to work from home is great" ((in 60 reviews)); "Great agents and people." ((in 51 reviews)); "Good work life balance" ((in 39 reviews))

What are the cons of working at Healthfirst according to real employee reviews?

"1) micro management;" ((in 87 reviews)); "Heavy workload, micromanaging, If you have a bad manager there is no growth." ((in 43 reviews)); "Leadership is poor and doesn’t listen" ((in 37 reviews)); "Too many check thieves and favoritism" ((in 29 reviews)); "Senior management unrealistic" ((in 8 reviews))

What are employees saying about Healthfirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Healthfirst layoffs and their outlook for job security at Healthfirst in 2026.

What are the top reviewed Healthfirst locations?

New York , Lake Mary , Orlando , Bronx , Brooklyn , Bayonne , Albany , Charlotte , Philadelphia , Altamonte Springs , Tampa , Queens Village , Queens , Jersey City , Newark , Totowa , Hudson , Elmhurst , Little Neck , Rockville Centre , Staten Island , Florida , Pineville , Dallas , Fort Worth , Houston , Las Vegas , Mountlake Terrace , Portland , Easton

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Healthfirst

Healthfirst reviews

3.4

56% would recommend to a friend

(1,097 total reviews)

Pat Wang

68% approve of CEO

49% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.1

Career opportunities

2.8

Senior management

Healthfirst has an employee rating of 3.4 out of 5 stars, based on 1,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Healthfirst employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Aug 17, 2025

UNREALISTIC QUALITY SCORE 98%

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great pay, great benefit, great coworkers

Cons

Work load increase. Unrealistic quality metrics

Healthfirst Response

10mo

Thanks for the review! The feedback we receive from our current and former employees helps us know when we are on the right track, and when there is opportunity for improvement. We wish you all the best in your career.

3.0

Aug 3, 2025

Remote job

Utilization management case manager

Recommend

CEO approval

Business Outlook

Pros

Remote No need to commute Fair paid

Cons

High workload Maternity benefit not good Micromanage

Healthfirst Response

11mo

Thank you for your feedback. It is always important for us to hear what is working and not working to improve our employee experience. Please reach out to your manager or HR Business Partner so we can address your specific concerns.

3.0

Jul 29, 2025

Too good to be true

Care manager

Recommend

CEO approval

Business Outlook

Pros

Working from home. Great coworkers.

Cons

Ridiculously unrealistic expectations. Very heavy caseload.

Healthfirst Response

11mo

Thank you for taking the time to leave your review. The feedback we receive from our current and former employees helps us know when we are on the right track, and when there is opportunity for improvement. We wish you all the best in your career.

Viewing 58 - 60 of 1,097 Reviews

Jobs at Healthfirst

CCO Service Agent - 100% Remote

Peer Support Specialist

Peer Support Specialist