Does Healthfirst pay their employees well?

According to anonymously submitted Glassdoor reviews, Healthfirst employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Healthfirst. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Healthfirst?

56% of Healthfirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Healthfirst 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Healthfirst?

Manager (32) , Business Analyst (29) , Member Service Representative (28) , Analyst (26) , Care Manager (25) , Customer Service Representative (24) , Director (18) , Support Coordinator (18) , Case Manager (14) , Customer Service Agent (13) , Senior Manager (13) , Care Coordinator (11) , Healthcare Analyst (9) , RN Case Manager (9) , Claims Examiner (8)

What are the pros of working at Healthfirst according to real employee reviews?

"great benefits and time off" ((in 103 reviews)); "Work from home is great" ((in 56 reviews)); "Great agents and people." ((in 54 reviews)); "Salary is competitive in comparison to the competitor." ((in 36 reviews)); "Everyone is so welcoming and the overall culture is great." ((in 29 reviews))

What are the cons of working at Healthfirst according to real employee reviews?

"1) micro management;" ((in 83 reviews)); "Heavy workload, micromanaging, If you have a bad manager there is no growth." ((in 45 reviews)); "Leadership is poor and doesn’t listen" ((in 36 reviews)); "Too many check thieves and favoritism" ((in 25 reviews)); "Senior management unrealistic" ((in 8 reviews))

What are employees saying about Healthfirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Healthfirst layoffs and their outlook for job security at Healthfirst in 2026.

What are the top reviewed Healthfirst locations?

New York , Lake Mary , Orlando , Bronx , Brooklyn , Bayonne , Albany , Charlotte , Philadelphia , Altamonte Springs , Tampa , Queens Village , Queens , Jersey City , Newark , Totowa , Hudson , Elmhurst , Little Neck , Rockville Centre , Staten Island , Florida , Pineville , Dallas , Fort Worth , Houston , Las Vegas , Mountlake Terrace , Portland , Easton

Healthfirst reviews

3.4

56% would recommend to a friend

(291 total reviews)

Pat Wang

68% approve of CEO

49% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.1

Career opportunities

2.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

291 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Oct 4, 2023

Horrible leadership

Behavioral health case manager, utilization review

Recommend

CEO approval

Business Outlook

Pros

Salary is above average, remote position

Cons

Horrible leadership, laid off 33 clinicians with no regard for seniority. Then as other gave noticed asked some laid off employees to stay. 1.5 months later position listed for same job title. Extremely unstable department with poor leadership at every level. Stay far, far away from this team.

Healthfirst Response

2y

Thank you for sharing your review. We value our employees’ feedback. Unfortunately, we did have to make some changes to one of our Clinical teams largely to comply with changing regulatory requirements. Through advance communication and careful planning, most of the impacted employees were offered alternative roles and remain actively employed at Healthfirst. This decision was made with careful consideration, and we strive to keep these types of difficult changes to a minimum. Please reach out to your HR Business Partner if you would like to discuss your specific concerns. Again, thank you for sharing your feedback.

1.0

Sep 24, 2023

Be Wary

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Quarterly incentives are good if you perform well. You do get all your PTO for the year up front but need to manage it. Benefits are great. Decent pay but could be better, especially in this economy.

Cons

Micromanaging, lack of leadership support, no real opportunities to grow. You get caching for every and anything which is extremely demoralizing. There is an expectation of perfection which is unrealistic. No matter how well you perform through the year if you get a write up at all, you will not get a raise. You can be an excellent employee with high quarterly bonuses, and it will not make a difference. QA is horrendous. You can have the best call but if you miss one word of the required verbiage, you will fail. 98 is the passing score for QA. Make sure to start your documentation on the call r else you will lose points even if you are trying to focus on the member's concern. It is all about numbers for this company. It is quantity over quality. Training is an unorganized joke and not nearly long enough to learn all the lines of business that are needed.

Healthfirst Response

2y

Thank you for the review. We want your experience as a Healthfirst Trailblazer to be a positive one and are sorry to hear that’s not the case. If you haven’t already done so, please reach out to your manager or Human Resources Business Partner to discuss your concerns.

1.0

Sep 17, 2023

Review

Business analyst

Recommend

CEO approval

Business Outlook

Pros

The pay is competitive but still under what it should be

Cons

Very toxic work environment. Bullying is okay within the company

Healthfirst Response

2y

Thank you for your feedback. We strive to provide all our Trailblazers with a positive work environment. We hope you felt comfortable expressing your concerns during your time at Healthfirst. We wish you all the best in your career.

Viewing 58 - 60 of 291 Reviews

Jobs at Healthfirst

Appeals & Grievances Clinical Specialist

CCO Service Agent - 100% Remote

Medical Peer Reviewer

Healthfirst

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Horrible leadership

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