Does Healthfirst pay their employees well?

According to anonymously submitted Glassdoor reviews, Healthfirst employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Healthfirst. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Healthfirst?

57% of Healthfirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Healthfirst 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Healthfirst?

Manager (32) , Business Analyst (29) , Member Service Representative (28) , Analyst (26) , Care Manager (25) , Customer Service Representative (24) , Director (18) , Support Coordinator (18) , Case Manager (14) , Customer Service Agent (13) , Senior Manager (13) , Care Coordinator (11) , Healthcare Analyst (9) , RN Case Manager (9) , Claims Examiner (8)

What are the pros of working at Healthfirst according to real employee reviews?

"The Benefits are good but pricey" ((in 100 reviews)); "Socially conscience & good pay" ((in 65 reviews)); "Great agents and people." ((in 57 reviews)); "Work from home is good with laptop" ((in 54 reviews)); "Good work life balance" ((in 42 reviews))

What are the cons of working at Healthfirst according to real employee reviews?

"1) micro management;" ((in 80 reviews)); "Heavy workload, micromanaging, If you have a bad manager there is no growth." ((in 42 reviews)); "Leadership is poor and doesn’t listen" ((in 36 reviews)); "The amount of cliques and favoritism and gossiping." ((in 31 reviews)); "Senior management unrealistic" ((in 8 reviews))

What are employees saying about Healthfirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Healthfirst layoffs and their outlook for job security at Healthfirst in 2026.

What are the top reviewed Healthfirst locations?

New York , Lake Mary , Orlando , Bronx , Brooklyn , Bayonne , Albany , Charlotte , Philadelphia , Altamonte Springs , Tampa , Queens Village , Queens , Jersey City , Newark , Totowa , Hudson , Elmhurst , Little Neck , Rockville Centre , Staten Island , Florida , Pineville , Dallas , Fort Worth , Houston , Las Vegas , Mountlake Terrace , Portland , Easton

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Healthfirst

Healthfirst reviews

3.4

57% would recommend to a friend

(291 total reviews)

Pat Wang

69% approve of CEO

50% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.3

Work/Life balance

3.2

Culture & values

3.1

Career opportunities

2.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

291 reviews

Reviews about "Compensation"

Return to all reviews

3.0

May 2, 2023

Ok but not worth it

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay is ok. Opportunity to pick up extra shifts, & compensation isn’t bad. Some of the incentives are good. Would recommend if you need a quick job and working from home wasn’t bad.

Cons

Don’t believe the hype. They tell you seek help, but then get mad and count the amount of times you call for help. Always hiring because people are always quitting- even if they don’t have a job back up. Called out after not feeling well from a minor medical procedure and had to provide proof of said procedure. Management can be very toxic.

3.0

May 2, 2023

Nice nasty mgmt

Grievance and appeals specialist

Recommend

CEO approval

Business Outlook

Pros

Great pay; ok benefits; great trainers

Cons

Mgmt comes off as rude and trainer and process need better streamlining

3.0

Apr 20, 2023

You need to be lucky, depends on the team

Operation analyst

Recommend

CEO approval

Business Outlook

Pros

Work life balance Remote work available Good benefits Coworkers are decent people

Cons

Depends on your supervisor, I had supervisors that know what's going on and willing to teach you. The last one I had would blame and scold you if you don't know how to do something. Probably due to the reason that she doesn't know what's going on too. She will use any excuse to not give you a raise.

Viewing 85 - 87 of 291 Reviews

Jobs at Healthfirst

CCO Service Agent - 100% Remote

Medical Peer Reviewer

Product Owner - Enrollment and Billing Correspondence

Senior Reconciliation & Recovery Analyst