Does Healthfirst pay their employees well?

According to anonymously submitted Glassdoor reviews, Healthfirst employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Healthfirst. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Healthfirst?

56% of Healthfirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Healthfirst 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Healthfirst?

Manager (32) , Business Analyst (29) , Member Service Representative (28) , Analyst (26) , Care Manager (25) , Customer Service Representative (24) , Director (18) , Support Coordinator (18) , Case Manager (14) , Customer Service Agent (13) , Senior Manager (13) , Care Coordinator (11) , Healthcare Analyst (9) , RN Case Manager (9) , Claims Examiner (8)

What are the pros of working at Healthfirst according to real employee reviews?

"great benefits and time off" ((in 103 reviews)); "Work from home is great" ((in 56 reviews)); "Great agents and people." ((in 54 reviews)); "Salary is competitive in comparison to the competitor." ((in 36 reviews)); "Everyone is so welcoming and the overall culture is great." ((in 29 reviews))

What are the cons of working at Healthfirst according to real employee reviews?

"1) micro management;" ((in 83 reviews)); "Heavy workload, micromanaging, If you have a bad manager there is no growth." ((in 45 reviews)); "Leadership is poor and doesn’t listen" ((in 36 reviews)); "Too many check thieves and favoritism" ((in 25 reviews)); "Senior management unrealistic" ((in 8 reviews))

What are employees saying about Healthfirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Healthfirst layoffs and their outlook for job security at Healthfirst in 2026.

What are the top reviewed Healthfirst locations?

New York , Lake Mary , Orlando , Bronx , Brooklyn , Bayonne , Albany , Charlotte , Philadelphia , Altamonte Springs , Tampa , Queens Village , Queens , Jersey City , Newark , Totowa , Hudson , Elmhurst , Little Neck , Rockville Centre , Staten Island , Florida , Pineville , Dallas , Fort Worth , Houston , Las Vegas , Mountlake Terrace , Portland , Easton

Skip to content Skip to footer

Notifications

Healthfirst

Healthfirst reviews

3.4

56% would recommend to a friend

(1,097 total reviews)

Pat Wang

68% approve of CEO

49% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.1

Career opportunities

2.8

Senior management

Healthfirst has an employee rating of 3.4 out of 5 stars, based on 1,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Healthfirst employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Aug 23, 2014

Certified Application Counselor , Healthcare Specialist . FE

Hcs cac

Recommend

CEO approval

Business Outlook

Pros

Great employee development program. Executive is even more motivating than management. Undergoing great cultural evolution.

Cons

Is almost impossible to professionally progress to a department other then the one you started. Specially if you are in sales.

1.0

Aug 4, 2014

Strategy Management & Implementation

Dedicated testing office

Recommend

CEO approval

Business Outlook

Pros

You can get ahead if you have the right connections (family, personal, etc). SMI management encourages doing the bare minimum so you ensure you come in at 8:30 and leave at 5:00 every day. No overtime necessary.

Cons

Horrible department (SMI). Motivation and morale is very low. Leadership of the SMI is lacking in many areas and does not care to develop any of their people. Bonuses are a joke here.

2.0

Aug 3, 2014

Terrible management mars an otherwise good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A wonderful mission to help the insured get the healthcare they need. Great coworkers who work their hearts out for the company. Good compensation and benefits.

Cons

Poor C-suite leadership, which cascades to the executive team. This rogue's gallery of petty, spiteful, self-absorbed "leaders" is the reason so many good people are running for the doors.

Viewing 1039 - 1041 of 1,097 Reviews

Jobs at Healthfirst

Appeals & Grievances Clinical Specialist

Medical Peer Reviewer

CCO Service Agent - 100% Remote