Does Healthfirst pay their employees well?

According to anonymously submitted Glassdoor reviews, Healthfirst employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Healthfirst. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Healthfirst?

56% of Healthfirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Healthfirst 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Healthfirst?

Manager (32) , Business Analyst (29) , Member Service Representative (28) , Analyst (26) , Care Manager (25) , Customer Service Representative (24) , Director (18) , Support Coordinator (18) , Case Manager (14) , Customer Service Agent (13) , Senior Manager (13) , Care Coordinator (11) , Healthcare Analyst (9) , RN Case Manager (9) , Claims Examiner (8)

What are the pros of working at Healthfirst according to real employee reviews?

"The Benefits are good but pricey" ((in 103 reviews)); "Socially conscience & good pay" ((in 63 reviews)); "Availability to work from home is great" ((in 60 reviews)); "Great agents and people." ((in 51 reviews)); "Good work life balance" ((in 39 reviews))

What are the cons of working at Healthfirst according to real employee reviews?

"1) micro management;" ((in 87 reviews)); "Heavy workload, micromanaging, If you have a bad manager there is no growth." ((in 43 reviews)); "Leadership is poor and doesn’t listen" ((in 37 reviews)); "Too many check thieves and favoritism" ((in 29 reviews)); "Senior management unrealistic" ((in 8 reviews))

What are employees saying about Healthfirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Healthfirst layoffs and their outlook for job security at Healthfirst in 2026.

What are the top reviewed Healthfirst locations?

New York , Lake Mary , Orlando , Bronx , Brooklyn , Bayonne , Albany , Charlotte , Philadelphia , Altamonte Springs , Tampa , Queens Village , Queens , Jersey City , Newark , Totowa , Hudson , Elmhurst , Little Neck , Rockville Centre , Staten Island , Florida , Pineville , Dallas , Fort Worth , Houston , Las Vegas , Mountlake Terrace , Portland , Easton

Healthfirst reviews

3.4

56% would recommend to a friend

(1,097 total reviews)

Pat Wang

68% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Healthfirst has an employee rating of 3.4 out of 5 stars, based on 1,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Healthfirst employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

4.0

Nov 15, 2013

educational

Project manager

Recommend

CEO approval

Business Outlook

Pros

Very qualified people; adequate effort for security of the data; moved to the new office space

Cons

Terrible management of PMO; extremely high turnover in project management department

Healthfirst Response

12y

At Healthfirst we are adamant about providing our managers with the tools that they need to properly manage and develop their employees. We strive to invest in and retain both management and staff by giving both groups the opportunities to work through all issues with HR, whether they are performance or interpersonal issues. If you strongly believe that there is an issue within your department, HR is always accessible so please do not hesitate to personally voice your concerns to us. We will work with you and your manager toward resolving the issues.

1.0

Oct 23, 2013

IS Department

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It is a growing company, but I am not sure if this will secure your job. Benefits are OK in this economy.

Cons

Growing pains. Lack of good leadership! Upper management takes away authority from lower management. It is frustrating. Spending too much time "putting out fires", time consuming investigations, and reports. Very stringent change control takes away any excitement and job satisfaction. Management is out of touch and communication channel is open only top down direction. Meetings are "waste of time" - it is all about deadlines and convoluted change control. I had a feeling that success requires forgetting about family and your private life.

3.0

Oct 8, 2013

Decent nonprofit healthcare company if youre willing to work for mean nurses.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free coffee and tea! my own boss was great.

Cons

The execs are all former nurses who are definitely not working together to.achieve the comoany goals. Worse than working with egotistical male doctors!

Healthfirst Response

12y

Thank you for your feedback on your experience working at Healthfirst. We are passionately committed to furthering a culture where our employees are valued, developed, and informed. Although there is always room for improvement, we’re making strides with our initiatives and will continue to look for opportunities to listen to our employees, both current and former.

Viewing 1066 - 1068 of 1,097 Reviews

Jobs at Healthfirst

CCO Service Agent - 100% Remote

Medical Peer Reviewer

Appeals & Grievances Clinical Specialist

Healthfirst

Healthfirst reviews

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Reviews by job title

educational

IS Department

Decent nonprofit healthcare company if youre willing to work for mean nurses.

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