Does Healthfirst pay their employees well?

According to anonymously submitted Glassdoor reviews, Healthfirst employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Healthfirst. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Healthfirst?

56% of Healthfirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Healthfirst 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Healthfirst?

Manager (32) , Business Analyst (29) , Member Service Representative (28) , Analyst (26) , Care Manager (25) , Customer Service Representative (24) , Director (18) , Support Coordinator (18) , Case Manager (14) , Customer Service Agent (13) , Senior Manager (13) , Care Coordinator (11) , Healthcare Analyst (9) , RN Case Manager (9) , Claims Examiner (8)

What are the pros of working at Healthfirst according to real employee reviews?

"The Benefits are good but pricey" ((in 95 reviews)); "Socially conscience & good pay" ((in 61 reviews)); "Work from home is great" ((in 59 reviews)); "Great agents and people." ((in 56 reviews)); "Salary is good and fair" ((in 34 reviews))

What are the cons of working at Healthfirst according to real employee reviews?

"1) micro management;" ((in 82 reviews)); "Heavy workload, micromanaging, If you have a bad manager there is no growth." ((in 42 reviews)); "Leadership is poor and doesn’t listen" ((in 36 reviews)); "The amount of cliques and favoritism and gossiping." ((in 27 reviews)); "Senior management unrealistic" ((in 8 reviews))

What are employees saying about Healthfirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Healthfirst layoffs and their outlook for job security at Healthfirst in 2026.

What are the top reviewed Healthfirst locations?

New York , Lake Mary , Orlando , Bronx , Brooklyn , Bayonne , Albany , Charlotte , Philadelphia , Altamonte Springs , Tampa , Queens Village , Queens , Jersey City , Newark , Totowa , Hudson , Elmhurst , Little Neck , Rockville Centre , Staten Island , Florida , Pineville , Dallas , Fort Worth , Houston , Las Vegas , Mountlake Terrace , Portland , Easton

Healthfirst reviews

3.4

56% would recommend to a friend

(1,097 total reviews)

Pat Wang

68% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Healthfirst has an employee rating of 3.4 out of 5 stars, based on 1,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Healthfirst employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

1.0

Dec 11, 2023

Toxic Environment, Blame Shifting & Incompetence

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

New technologies and remote work.

Cons

Hands down, this is the most toxic environment I have ever worked in. The management team is consistently incompetent, always looking for someone to blame for missed deadlines. Unfortunately, micromanagement and public humiliation seem to be ingrained in the company culture, which I find demoralizing. Working for this client has been an extremely unpleasant experience. Based on my time here, I would not recommend pursuing a career at Healthfirst.

5.0

Oct 28, 2025

Me parece una compañía

Costumer service

Recommend

CEO approval

Business Outlook

Pros

Buen reconocimiento en la cuenta

Cons

Tiempos de almuerzos y descansos Salarios Para algunos subsidios

5.0

May 28, 2025

Great place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

A lot of opportunities, great work culture

Cons

Bonuses can be higher but are fine

Healthfirst Response

1y

Thanks for the great review! The feedback we receive from our current and former employees helps us know when we are on the right track, and when there is opportunity for improvement. We wish you all the best in your career.

Viewing 1087 - 1089 of 1,097 Reviews

Jobs at Healthfirst

CCO Service Agent - 100% Remote

Medical Peer Reviewer

Appeals & Grievances Clinical Specialist

Healthfirst

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Toxic Environment, Blame Shifting & Incompetence

Me parece una compañía

Great place to work

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