Does Healthfirst pay their employees well?

According to anonymously submitted Glassdoor reviews, Healthfirst employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Healthfirst. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Healthfirst?

56% of Healthfirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Healthfirst 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Healthfirst?

Manager (32) , Business Analyst (29) , Member Service Representative (28) , Analyst (26) , Care Manager (25) , Customer Service Representative (24) , Director (18) , Support Coordinator (18) , Case Manager (14) , Customer Service Agent (13) , Senior Manager (13) , Care Coordinator (11) , Healthcare Analyst (9) , RN Case Manager (9) , Claims Examiner (8)

What are the pros of working at Healthfirst according to real employee reviews?

"The Benefits are good but pricey" ((in 95 reviews)); "Socially conscience & good pay" ((in 61 reviews)); "Work from home is great" ((in 59 reviews)); "Great agents and people." ((in 56 reviews)); "Salary is good and fair" ((in 34 reviews))

What are the cons of working at Healthfirst according to real employee reviews?

"1) micro management;" ((in 82 reviews)); "Heavy workload, micromanaging, If you have a bad manager there is no growth." ((in 42 reviews)); "Leadership is poor and doesn’t listen" ((in 36 reviews)); "The amount of cliques and favoritism and gossiping." ((in 27 reviews)); "Senior management unrealistic" ((in 8 reviews))

What are employees saying about Healthfirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Healthfirst layoffs and their outlook for job security at Healthfirst in 2026.

What are the top reviewed Healthfirst locations?

New York , Lake Mary , Orlando , Bronx , Brooklyn , Bayonne , Albany , Charlotte , Philadelphia , Altamonte Springs , Tampa , Queens Village , Queens , Jersey City , Newark , Totowa , Hudson , Elmhurst , Little Neck , Rockville Centre , Staten Island , Florida , Pineville , Dallas , Fort Worth , Houston , Las Vegas , Mountlake Terrace , Portland , Easton

Healthfirst reviews

3.4

56% would recommend to a friend

(1,097 total reviews)

Pat Wang

68% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Healthfirst has an employee rating of 3.4 out of 5 stars, based on 1,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Healthfirst employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Sep 27, 2024

I really enjoy the account

Service coordinator

Recommend

CEO approval

Business Outlook

Pros

I learned a lot regarding health and how insurance works

Cons

Sometimes is tired because all the members we work with

Healthfirst Response

1y

Thanks for taking the time to leave such a glowing review! We are delighted that your experience at Healthfirst has been so positive.

4.0

May 22, 2023

Good work

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

It's work is very easy and and manage more than one processing at time.

Cons

It doesn't require any suggestions it has lots of tools and ideas.

Healthfirst Response

3y

Thanks for the great review! The feedback we receive from our current and former employees helps us know when we are on the right track, and when there is opportunity for improvement. We wish you all the best in your career.

3.0

Jun 27, 2022

Jobs Japan

Wipro bpo

Recommend

CEO approval

Business Outlook

Pros

Job security with utmost care

Cons

Change and challenge for best

Viewing 1090 - 1092 of 1,097 Reviews

Jobs at Healthfirst

CCO Service Agent - 100% Remote

Medical Peer Reviewer

Appeals & Grievances Clinical Specialist

Healthfirst

Healthfirst reviews

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I really enjoy the account

Good work

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