Healthgrades reviews

3.0

47% would recommend to a friend

(395 total reviews)
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Rob Draughon

50% approve of CEO

35% positive business outlook

Healthgrades has an employee rating of 3.0 out of 5 stars, based on 395 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Healthgrades employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

395 reviews
2.0
Aug 13, 2016
Recommend
CEO approval
Business Outlook

Pros

CEO is great! He does Friday updates to the whole company and has implemented and new objective goal structure with new core values and these are awesome! There are some very smart and talented people to work with and learn from. The healthcare benefits are amazing.

Cons

Old school leadership, this place is running amuck with nepotism and favoritism. If you have any ideas, share concerns, participate in teamwork, or are helpful in anyway and you're not one of the favorites then you will be written up or reprimanded for not "following the proper channels". If you share ideas or present new ways of doing something and ask for feedback you will be reprimanded or isolated. If other team members or employees ask for your help and you give it, you will be told that it's not your job to help them. So basically you're told to let them fail even though you know how to help them and you're all working at the same company and trying to achieve the same goal. If you have anything innovative or exciting to add that will help the company be more efficient, productive or that will help the team and you share it, you will be perceived as making the upper management look bad and in return they will either write you up, alienate you from the rest of the team or will say you're doing something wrong with no details as to what you did wrong. With the new objective goal structure and values that were rolled out by the CEO, you will not receive what your or your teams goals are, you won't have regular meetings with your manager to go over your goals or performance, and if you try to speak up about that you will be put on the radar and tee'd up for termination. If you go to HR to express concern you will be told to "just hang in there" or "if it's that bad, you should start looking". If a whole team goes at once to HR to express concerns, HR will leave the management as is and the team will just quit as a result. There is no employee support and abusive managers are allowed to use their position to mess with people. All of this goes against the "how we go about doing the work that needs to be done" core value.

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Healthgrades Response
9y
Thank you for your feedback and for offering us information about where we can make adjustments. I am certainly discouraged to hear about your concerns with the HR department here, and would ask for you to come speak to me about your concerns. If you aren’t having regular meetings with your manager, we would like to work with you and your supervisor to correct this. We’re here to provide employee support. I take your feedback to heart and would really love the opportunity to speak to you directly about your concerns. We’re committed to supporting our employees and encouraging them every step of the way, and if you’re encountering obstacles like the ones you describe above, we want to fix them immediately. Kate Hyatt, SVP and Chief People Officer
2.0
Apr 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Great time off benefit, 6 weeks of paid vacation. Some teams struggle to be able to use it, however, due to workload/client commitments. If you do good work under the right management, you are likely to have opportunities for career growth.

Cons

Leadership is the #1 problem at Healthgrades. They are not held accountable for making promises to clients for things that don't exist and for which there is no plan. You're just expected to make it happen and if you don't deliver (despite lack of resources and support) you're going to serve as a scapegoat. I have seen over the past year especially that leadership has disengaged, the culture is turning toxic, pay and benefits are decreasing, there is less transparency and fewer actual results.

1.0
Apr 5, 2017

No Direction

Recommend
CEO approval
Business Outlook

Pros

1. Some fun and collaborative people to work with. 2. Decent work life balance due to low expectations and no accountability 3. Salary is on par with industry if you negotiate well 4. Flexible Hours

Cons

1. No direction from management 2 .Enormous tech debt (aging infrastructure) causes daily outages 3. Massive loss of productivity due to numerous re-organizations 4. Silos between departments 5. No expectations or accountability of employees (might be a pro for some) 6. Company is failing at continuous deployment due to tech debt 7. Poor system design and architecture don't allow systems to scale 8. Everyone has elevated permissions to systems allowing undocumented deployments. 9. Extremely poor morale 10. System stability is the worst I have seen 11. Below average benefits. 12. Because of the companies reputation they struggle to recruit and acquire good talented people

Viewing 16 - 18 of 395 Reviews

Glassdoor has 410 Healthgrades reviews submitted anonymously by Healthgrades employees. Read employee reviews and ratings on Glassdoor to decide if Healthgrades is right for you.