HelloFresh reviews

3.3

53% would recommend to a friend

(397 total reviews)
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Dominik S. Richter

54% approve of CEO

36% positive business outlook

Reviews by job title

397 reviews

Reviews about "Culture"

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2.0
Apr 28, 2018
Recommend
CEO approval
Business Outlook

Pros

- The product and overall concept is awesome. It's something that can fit into a lot of different demographics and if you know how to explain how it would work for a lot of different households you'll find a little bit more success. - Employees get a great discount on the meal kits. However, brand ambassadors only get the discount once they sell 10 sales in one week. So it's something you definitely have to earn. - You get close to the people you work with. - You get to know the city you're living in. This is kind of a weird pro but I actually saw this as beneficial.

Cons

- They give you no money for gas. This started to become a problem when I was driving over an hour to get to an event. Or I was having to go to the team meetings in the morning/afternoon which was farther away from where my event was. I was spending 4x my usual amount of money on gas per week. - The marketing efforts are basically canabalizing the sales efforts. To get your sales you incentivized people to sign up with you using your promo code.... SO MANY people I talked to had a promo code that they got through their email, mail, or even promo you can get directly from the company website and some of them were better than my promo! It became ridiculous and evident that the company really didn't care about the success of the ambassadors. - The events. Sometimes the events really don't make sense OR we go to the same events a couple times a week and completely oversaturate our presence there. I've had issues with going to events and not being able to sell to anyone cause everyone had already been sold to or they decided the product wasn't for them! - The compensation wasn't something I could feel I could live off of and was completely lied to in the interview on the average sales made by an ambassador. I was told most people sell between 10-15 per week. I quickly learned that's not true and the average sales for our office was around 8. The compensation wasn't something I could live off of. - They expect a lot of turnover. When I quit it didn't even phase my boss. People come and go in this job on a weekly basis. It's rare that you will go an entire week without something quitting. - The hours are unpredictable and they definitely take advantage of your time. This is suppose to be a full time 40 hr job but it's rare that you actually get to 40 hours. However, you are working anywhere between 6-7 days a week. Some people I worked with didn't see days off. - I originally took the job because my manager told me in the interview that there is so much room for growth within the company. Uh, that's so false. You can get promoted from ambassadors to trainer within the office however, you are expected to work more AND YOU DON'T GET A PAY INCREASE OF ANY KIND! So what's the point?

3.0
Apr 26, 2018
Recommend
CEO approval
Business Outlook

Pros

You start off with a livable pay rate. Even if it’s fake, they make you FEEL like they care about your work experience in the beginning. And if life allows, the 5 unpaid days that you can take off, you can use those for your short lived mental break and take a little vacation.

Cons

The attendance policy could use work to make agents feel like they’re actually respected and cared for at least a smidge. Either add more than the 3 hours per pay period for PTO or at the very least allow unpaid vacation days because people don’t feel like they’re in an environment that prioritizes their mental health or actual work experience. You can try to paint things a positively as you’d like with the way they stand but at the end of the day, it’s an annoying, stressful, repetitive job that no one does because they like. It’s something to make a living until something better comes along so, might as well give people more of a reason to stay. Thanks for the $1 raise but, we all need a break. Not the just the upper management or people who aren’t even on the phones as often. Everyone needs a mental break from the horrid repetition and bad attitudes we have to deal with on a daily basis.

5.0
Apr 10, 2018
Recommend
CEO approval
Business Outlook

Pros

-Really inclusive working environment, people are always happy to help! -Love the discount on the box! I eat like a king... -Great onboarding, really enjoyed meeting everyone on the first day and cooking with them! -Constant reviews of my performance, which helps me to improve!

Cons

Honestly can't think of any......

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