HelloFresh reviews

3.3

53% would recommend to a friend

(3,173 total reviews)
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Dominik S. Richter

54% approve of CEO

35% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Jul 18, 2018

High Capability - Disappointing Execution

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Individual contributors and lower level management all get along fairly well and truly are a pleasure to work with. Most of the team is enthusiastic about food, which makes getting behind the product easy.

Cons

After going public, the company is looking to cut costs wherever it can, regardless of the negative impact. This is creating an extremely disappointing employee experience. Threats from Senior Management to revoke company benefits that once helped create an engaging workplace culture perfectly represents the direction the company has taken over the past year. From someone who joined prior to going public and becoming the market leader, the company is no longer fun and quirky like it once was. I used to look forward to coming to work everyday and now it's a drag because higher management has made it clear that they do not prioritize their employee satisfaction. The company has lost its flair that attracted candidates to the market in the first place.

1.0
Apr 5, 2018

Don't Believe the Hype

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Office located in a hip area with plenty of restaurant options - Lots office "freebies" from food to samples, to office parties, and other employee incentives - Young environment - Somewhat flexible office space - Employer benefit matching plan

Cons

- This company has a high volume of blame culture. It did not take long to realize that instead of creating an environment where individuals are held accountable and allowed to show professional integrity in their work they instead are quick to throw anyone under a bus in order to elevate their work stature within the workplace. This goes from associates all the way up to senior leadership. Be careful! - Management = inexperienced. The plus side to this company is the young employee demographic with fresh mindsets. However, this comes as a double-edged sword where you have managers and so-called leaders who not only struggle to manage their own work agenda/expectations but continuously drop the ball or show complete apathy towards the employees they manage -- especially when it comes to providing guidance in the day-to-day work operations that keeps the place moving. - lack of real personnel engagement and management. People here look at you moreso as someone who helps to bring in/create revenue and bring up numbers as fast and as high as you can. Anything outside of that is the least important. Therefore, there are frustrating moments where an employee feel less like a human but more like a robot who works crazy hours with insane deadlines to create a product or amazing results with assignments with little to no guidance. Be adept at figuring things out on your own and quick on your feet! - Work life balance does not exist due to some of the aforementioned reasons - Do not expect career growth or employer loyalty! They will quickly hire from outside or replace you without any communication or consideration of the work you have already provided. - Communication lacks! Interesting to see a company with an open office environment where there are still soo many behind closed door conversations or lack of direct communicative efforts to employees or their perspective teams - The office is pretty junky! Due to the quick growth of the company space and cleanliness is limited... - Pay is not comparable to the actual market rate - especially in more associate and analyst levels - Lack of professionalism or office decorum - Very political. They'll say there is no hierarchy when interviewing but you'll quickly see that is false once you're trying to build bridges or create some sort of processes. - They'll pretty much sell you fairytales of grandeur to keep your interest during the interview process -- this is especially true with your role. They'll tell you one thing and you'll be doing the exact opposite by the second week. - They use the excuse of it being a start-up as a way to not fix what is broken or causing damage to the day-to-day of an employees lifecycle. Excuses! - Growing quickly which leads to a lot of moments of dropping the ball across the board - For a start-up, it lacks diversity - burn out is real here!

1.0
Mar 31, 2018
Recommend
CEO approval
Business Outlook

Pros

-Flexible schedule -you get to go to new, different places each week with perks (got a 3 day pass into the Arnold) -50% discount on box -health insurance from your first day

Cons

-you get your schedule on Friday for the following week (no notice) -you're told you're going to be "promoting events" but you're actually standing in the same gyms 3-4 days a week, week after week -expectations are unrealistic- people on the team will set their weekly goal at 20, be praised for setting such a high goal, and sell 5. On the flip side, if you set your goal lower than 10, you are reprimanded in front of your friends and made to feel ashamed for not having a higher goal -expectations are unrealistic for events. For example, why would HF be posted up at the Dairy expo (full of farmers who harvest their own meat and have vegetable gardens)? Waste of time, but you're still chewed out for not having any sales. -Work life balance is about as terrible as you could possibly imagine. Be prepared to go into the office from 11-3 on your "day off". Or, having to go in from 12-1.... not sure which is worse. -very low accountability for showing up on time or showing up at all. Almost like working at a restaurant. -since HelloFresh is "promoting from within" everyone is anxious to please the sales manager. Meaning they will play games, lie, and go behind your back to get a one up on you (side note: they're not actually even promoting from within) -in the event that you actually get a good event to sell at, (ie, a bridal show) you will most likely be overstaffed (i.e. 4 people at a 6 ft table) and therefore unable to perform to your highest potential because others also want to sell. But you still get reprimanded for not bringing in the same sales as if there were only 2 of you. -not reimbursed for gas or parking. The Columbus office is downtown, where the garages are $3-4/hour. People will be late and you will "wait on them to start" essentially just sitting there costing you money while you're waiting on others -you have to drive around with a table and box in your car pretty much all the time. No respect is given to what part of town you live in and what part of town you get events in. Unless you're central, you can easily drive 30-40 min in one direction, sometimes 1-2 times a day. -if your sales are below X, you will be required to go to additional "training". It's basically shame hour for those of you who are underperforming. You're told you're being paid, but then you can't clock in and then you never actually get paid for it. Also, in the event that you work over 40 hours, you get paid for 40 with the promise that the extra hours will be on the next week's paycheck. They won't. But usually you're not very close to even 35 so you don't have to worry about it! -inadequate training. I was hired in a group and since then 2-4 people have started every other Monday. We were basically thrown to the dogs with little training and expected to sink or swim. -if you're looking for a professional job, this is so not it. My friend put in his 2 weeks notice and was informed 2 days later that he was only going to get to finish the week. He was left unemployed for a week before his new job started.

Viewing 70 - 72 of 3,173 Reviews

Glassdoor has 3,999 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.