HelloFresh reviews

3.3

53% would recommend to a friend

(3,173 total reviews)
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Dominik S. Richter

54% approve of CEO

35% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

3K reviews
1.0
May 1, 2025
Recommend
CEO approval
Business Outlook

Pros

They pay really good and the work is easy.

Cons

HR doesn't really care about your wellbeing. For example, an associate wasn't feeling well while working for 2 days straight (they ended up vomiting both days). They got sent home the first night with Voluntary Early Release but the second night, they came in, walked straight to HR and asked if they were supposed to work while feeling sick. HR told them that if they were feeling better, they can work. HOWEVER, if they were still feeling sick, they can go home and get reprimanded for missing work (They work on a point system). That associate vomited 30 minutes into that shift and was forcibly sent home, while getting reprimanded for it. The next day, that associate got fired because of points. HR likes to pick and choose what policies they enforce, making working there difficult. The management (majority of them) are lazy, the leads act like they're in charge of everything, and managers are always sitting in the office. There's lot of favoritism going on. There's a lot of associates (leads included) that commit time theft and management turns a blind eye. There is violence that goes on once in a while, while the simple word NO could create a hostile environment (according to the managers). Before walking onto the floor, you're supposed to wash your hands in the dedicated handwashing stations. Do you think that's enforced? NO. I've personally witnessed a lot of people bypass the handwashing station. I've even seen a lady pick her nose and walked past the handwashing station. And don't let me get started on people's hygiene. Since they work around food, it's important to keep up with your hygiene. You have people smelling like mildew, armpits, sour onions, and their nether regions. Hygiene is a part of GMP's (Good Manufacturing Practices) policy. There's so much GMP Violations happening everyday (piercings, makeup, nail polish, hair poking out of hairnets, eating candy on the floor, fake nails, AirPods, jewelry, phone usage on the floor). Quality has given up enforcing that since they never listen and managers don't do anything to remedy that. Production associates are supposed to cover their mouths (nose optional) with their hairnets but as soon as quality tries to correct that, they never listen. Quality tries to tell the managers but they don't do anything about it and let it go. There's so much more issues going on that this would become a book.

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HelloFresh Response
1y
We truly regret to hear about your experience and want to assure you that we take such matters seriously. Cultivating a positive and supportive workplace is a priority for us, and we are committed to addressing any concerns. Please feel free to share more details about your experience with us at hf-feedback@hellofresh.com so we can thoroughly evaluate the situation and make meaningful improvements.
1.0
Nov 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Office space is nice and the receptionist is friendly Facilities are maintained well so you can cry in the bathroom for hours at a time if you can get a stall

Cons

Horrible leadership who give bad directions and blame those of us following orders for the bad results Reasonable objections are punished Leadership doesn't listen to anyone but themselves so they don't have any clue what is going on in business RTO hurts people with long commutes and they converted everyone that used to be remote to hybrid even if we started remote after COVID except anyone on global salary and those people get paid 50% more to be fully remote even though they live by the office All the good people leave even in tough job environment after being demoralized and blamed for problems leadership cause

3.0
May 2, 2024

Leadership is Not Authentic

Recommend
CEO approval
Business Outlook

Pros

The company offers a variety of projects with many opportunities for easy wins and quick improvements. A lot of really great people to work with.

Cons

The management style is highly directive, which stifles team autonomy and creativity. The approach taken by executive leadership is perceived as detrimental to the company culture and seems to ignore employee feedback.

Viewing 100 - 102 of 3,173 Reviews

Glassdoor has 3,999 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.