HelloFresh reviews

3.3

54% would recommend to a friend

(396 total reviews)
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Dominik S. Richter

54% approve of CEO

35% positive business outlook

Reviews by job title

396 reviews

Reviews about "Culture"

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1.0
Jul 10, 2023
Recommend
CEO approval
Business Outlook

Pros

- The product is nice and the employee discount on the boxes are good.

Cons

The company has an extremely toxic work environment. Leadership and co-workers frequently engage in violent communication, influenced by a CEO who uses passive-aggressive tone in speeches and emails, making it evident that employee opinions hold little importance and suggesting they could find employment elsewhere if they disagree. Technologically, the company is chaotic, with numerous poor code and architectural decisions. Quality and best practices are overlooked, and the focus remain on "quick wins." Consequently, the company perpetuated unsustainable architectures, leading to frequent issues. These decisions were predominantly made by staff engineers, leaving little room for input unless one had personal connections with them. For women in engineering roles, for example, the company offers no growth path. Promotion to staff engineer or leadership positions was primarily reserved for men who were friends with company leaders. Despite claiming to value high performance, the company maintained incompetent and aggressive engineers in leading roles, resulting in problematic technical choices. The company's values appeared superficial, as the culture contradict them. Ego-driven individuals persist despite the company's claim to value an egoless environment. While professing to be data-driven, most teams make decisions without data, and product owners conjure up random roadmaps without solid foundations. Diversity, equity, and inclusion (DE&I) initiatives rely solely on employee efforts through Employee Resource Groups (ERGs), as the C-level executives show little support. Executives use employees' hard work on DE&I primarily for performative LinkedIn posts, disregarding their contributions during performance reviews. The CEO made it clear that these were solely employee initiatives, indicating a lack of genuine care or action.

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HelloFresh Response
2y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we are currently not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, MD & Your HelloFresh HR Team
5.0
Jul 4, 2023

Great Place to work

Recommend
CEO approval
Business Outlook

Pros

Working at HelloFresh offers the following advantages: 1. Innovative and fast-paced environment. 2. Impactful work that improves people's lives. 3. Learning and growth opportunities. 4. Emphasis on teamwork and collaboration. 5. Competitive employee benefits. 6. Positive and inclusive company culture. 7. Focus on sustainability and reducing food waste. 8. Career advancement opportunities.

Cons

Some potential cons of working at HelloFresh are: 1. High workload and time pressure. 2. Shift work and irregular hours. 3. Physical demands for certain roles. 4. Limited career paths in some locations. 5. Seasonal fluctuations in demand. 6. Challenges in customer service.

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HelloFresh Response
3y
Thank you for taking the time to write this review. We are glad to hear that you are having the kind of positive experience we want every employee to have at HelloFresh! There are always things we can do to improve and we appreciate your comments that will be taken into consideration. Thank you & best regards, CT & Your HelloFresh HR Team
3.0
Jun 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits: The benefits can save you a lot of money. You get a big discount on boxes and some childcare. Politics - If you are under a strong power structure and have an influential manager, you can move up fast and be exposed of good opportunities. Culture - If you are not particularly innovative or ambitious, and like to keep your head down and just do the work as assigned without asking any questions, this can be a good fit for you as long as you do not burn out due to workload. Sustainability - HF does a lot of work in sustainability. They are very environmental company and invest a lot of effort in this domain. Stability - HF is doing well on the market. The layoffs are small and compare to other companies, we are quite stable.

Cons

German Corporate Culture - There is a false impression that HF is a fast paced, international startup. In reality this is a very "german" company with big corporate culture that required a business case for the simplest change. Compensation - Echoing other reviews, we do not pay as well as we should. A LOT of politics - If you are unlucky and report under a "weak" leadership structure, you can receive a lot of unfair treatment in performance reviews and daily work. You will likely have to do a lot of work and never be rewarded for (or penalize for things outside of your control). Lack of Trust - There is little trust from leadership, which leads to very intensive reporting, huge amount of manual work, silos and a lot of inefficiencies large companies often encounter. We are often operating on a fear based culture with low psychological safety. Vicious documentation cycle: There is a hyper focus of documentation but very few information documented are useful, which leads to disorganised data which leads to more manaul work and documentation. It is very difficult to locate the information you need to do your job. Workload: A lot of people burnout here. We have a lot of employees from culture that have very demanding and top down working environment. Unfortunately this is translating into the culture of overworking.

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HelloFresh Response
3y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we are currently not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, CT & Your HelloFresh HR Team
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