Is HelloFresh a good company to work for?

HelloFresh has an overall rating of 3.3 out of 5, based on over 4,003 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 54% of employees would recommend working at HelloFresh to a friend and 35% have a positive outlook for the business. The best reviews about HelloFresh have been left by employees working as Sales Manager , Intern and Associate Director .

Does HelloFresh pay their employees well?

According to anonymously submitted Glassdoor reviews, HelloFresh employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at HelloFresh. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at HelloFresh?

54% of HelloFresh employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HelloFresh 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HelloFresh?

Brand Ambassador (123) , Production Associate (94) , Customer Service Representative (52) , Software Engineer (52) , Manager (51) , Senior Software Engineer (49) , Warehouse Associate (49) , Warehouse Worker (48) , Production (46) , Sales Representative (44) , Project Manager (38) , Sales Associate (35) , Marketing (33) , Warehouse Operative (33) , Intern (32)

What are the pros of working at HelloFresh according to real employee reviews?

"this is great for people who like the autonomy (like me!) but may not be great for those who want clear direction" ((in 238 reviews)); "Good pay and honest" ((in 205 reviews)); "Good benefits and vacation policy" ((in 181 reviews)); "HelloFresh as a company has great core values and culture for all its employee." ((in 172 reviews)); "Great Team and very supportive" ((in 117 reviews))

What are the cons of working at HelloFresh according to real employee reviews?

"Low salaries and difficult to get a raise/being promoted" ((in 90 reviews)); "A significant portion of senior leadership was promoted during periods of rapid growth and lacks external experience." ((in 90 reviews)); "Can be long hours and tough" ((in 76 reviews)); "It’s bad manager and people" ((in 69 reviews)); "Stressful, bad communication, silos, incoherent strategy" ((in 34 reviews))

What are employees saying about HelloFresh layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HelloFresh layoffs and their outlook for job security at HelloFresh in 2026.

What are the top reviewed HelloFresh locations?

New York , Newark , Newnan , Phoenix , Irving , Grand Prairie , Dallas , Aurora , Denver , Atlanta , Richmond , Chicago , Goodyear , Boulder , Pittsburgh , Austin , Swedesboro , Aurora , Linden , Houston , Totowa , Lake Zurich , Seattle , Portland , Los Angeles , Columbus , Arlington , Fort Worth , Nashville , Burr Ridge

HelloFresh reviews

3.3

54% would recommend to a friend

(3,176 total reviews)

Dominik S. Richter

54% approve of CEO

35% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.1

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,176 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Mar 12, 2026

Great Culture

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There were lots a room for opportunity. Incentives were always provided for the top performers. Hybrid schedule with great emphasis on work/life balance. Pay was above the surrounding call centers in the area. Discounts on everything!

Cons

Operations are constantly changing so job security is questionable at times. Spikes of work due to the constant changing with few consistent policies. Can get overwhelming if you're not a good multi-tasker.

HelloFresh Response

3mo

Hi there, we’re thrilled to know that the career growth opportunities and work benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team

2.0

Dec 8, 2025

Good people, disorganized culutre

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

- The people that work here are kind and trying their best

Cons

The company is slowly contracting more and more causing leadership to try and ship crazy ideas in extremely small timelines. No one is on the same page and most people just want everyone to figure it out. Do not expect work / life balance while here.

HelloFresh Response

7mo

Hi there, thank you for letting us know about your experience. We take all concerns to heart and are committed to creating a workplace that is respectful and collaborative. If you’re open to it, we’d appreciate it if you could provide additional context about the situation by reaching out to us at hf-feedback@hellofresh.com. This will help us address the matter thoroughly and work toward meaningful solutions. Thank you & best regards, DS & Your HelloFresh HR Team

3.0

Sep 6, 2025

Needs less managers, more engineers

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Can work on a wide variety of projects. Contribute to many different aspects of the business. Solid engineers to learn from.

Cons

Management has no idea how to contribute effectively. Everyone just has meetings to talk about having the next meeting. Things do not get done, and when they are done, its way too late and the features do not capture everything required.

HelloFresh Response

10mo

Hello, thank you for letting us know about your experience. We take all concerns to heart and are committed to creating a workplace that is respectful and collaborative. If you’re open to it, we’d appreciate it if you could provide additional context about the situation by reaching out to us at hf-feedback@hellofresh.com. This will help us address the matter thoroughly and work toward meaningful solutions. Thank you & best regards, DS & Your HelloFresh HR Team

Viewing 181 - 183 of 3,176 Reviews

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HelloFresh

HelloFresh reviews

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Great Culture

Good people, disorganized culutre

Needs less managers, more engineers

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